Back Office Executive-Female

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for building and managing relationships with key customers, overseeing the relationships handled by your team, and resolving customer complaints quickly and efficiently. Your role will also involve setting customer expectations and revenue goals, identifying customer demands and requirements, and taking feedback from customers to ensure their satisfaction. Additionally, you will be required to research competitors and devise plans accordingly. Key Responsibilities: - Building and managing relationships with key customers - Overseeing the relationship with customers handled by the team - Resolving customer complaints quickly and efficiently - Setting customers expectations and revenue goals - Identifying customer demands and requirements - Taking feedback from customers to ensure customer satisfaction - Researching the competitors and devising plans accordingly Qualifications Required: - Min. 2-5 years of experience in related fields - Excellent organizational and interpersonal skills Please note preferences to married females for this position.,

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