B2B Collection Kolkata

Job Description

SUMMARY Job Opening: B2B Collection Specialist About Us: We are seeking a detail-oriented and proactive Collection Specialist to join our dynamic team. As a Collection Specialist, you will play a crucial role in ensuring the timely collection of open accounts receivable, fostering positive relationships with customers, and collaborating with various internal stakeholders. Location : Saltlake Sector V, Kolkata Responsibilities: - Collect open accounts receivable invoices for direct customers. - Proactively initiate contact with customers to maintain and expand business relationships. - Follow up on disputed balances, independently resolving collection issues. - Assist in identifying and researching disputed items, providing timely responses to customers. - Participate in customer meetings and collaborate with internal teams to address issues. - Maintain data integrity in systems, including billing contacts and collection notes. - Create and verify credit requests and accounts receivable adjustment forms. - Provide regular updates on open accounts receivable invoices to internal stakeholders. Requirements Minimum Qualifications: - High School Diploma or equivalent. - Experience with Business-to-Business collections and Accounts Receivable processes. - Strong oral and written communication skills with a professional demeanor. - Organizational, multitasking, and time management skills. - Collaboration skills, successfully applied within a team. - Proficiency in Microsoft Excel. - Basic ability to present updates to internal and external stakeholders. - Critical thinking and problem-solving skills. - Attention to detail. - Self-directed with the ability to manage projects to completion with minimal oversight. - Ability to work in a flexible, fast-paced environment. Benefits Regular Shift 5 days working Salary : Upto 40k ctc or Hike on your last drawn salary as per market standard.