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7.0 - 11.0 years
11 - 15 Lacs
Kolkata
Work from Office
Skill required: Tech for Operations - Tech Solution Architecture Designation: Solution Architecture Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle:Plan, Deliver, and Recover. Join our dynamic Service Supply Chain (SSC) team and be at the forefront of helping world class organizations unlock their full potential. Imagine a career where your innovative work makes a real impact, and every day brings new challenges and opportunities for growth. We re on the lookout for passionate, talented individuals ready to make a difference. . If you re eager to shape the future and drive success, this is your chancejoin us now and lets build something extraordinary together!The Technical Solution Architect I is responsible for evaluating an organizations business needs and determining how IT can support those needs leveraging software like Azure, and Salesforce. Aligning IT strategies with business goals has become paramount, and a solutions architect can help determine, develop, and improve technical solutions in support of business goals. The Technical Solution Architect I also bridge communication between IT and business operations to ensure everyone is aligned in developing and implementing technical solutions for business problems. The process requires regular feedback, adjustments, and problem solving in order to properly design and implement potential solutions. To be successful as a Technical Solution Architect I, you should have excellent technical, analytical, and project management skills. What are we looking for Minimum of 5 years of IT experienceMinimum of 1 year of experience in solution architectureMinimum of 1 year of Enterprise-scale project delivery experienceMicrosoft Azure Cloud ServicesMicrosoft Azure Data FactoryMicrosoft Azure DatabricksMicrosoft Azure DevOpsWritten and verbal communicationAbility to establish strong client relationshipProblem-solving skillsStrong analytical skillsExpert knowledge of Azure Cloud ServicesExperience with Azure Data platforms (Logic apps, Service bus, Databricks, Data Factory, Azure integration services)CI/CD, version-controlling experience using Azure DevopsPython ProgrammingKnowledge of both traditional and modern data architecture and processing concepts, including relational databases, data warehousing, and business analytics. (e.g., NoSQL, SQL Server, Oracle, Hadoop, Spark, Knime). Good understanding of security processes, best practices, standards & issues involved in multi-tier cloud or hybrid applications. Proficiency in both high-level and low-level designing to build an architect using customization or configuration on Salesforce Service cloud, Field Service lightening, APEX, Visual Force, Lightening, Community. Expertise in designing and building real time/batch integrations between Salesforce and other systems. Design Apex and Lightning framework including Lightning Pattern, Error logging framework etc. Roles and Responsibilities: Meet with clients to understanding their needs (lead architect assessment meetings),and determining gaps between those needs and technical functionality. Communicate with key stakeholder, across different stages of the Software Development Life Cycle. Work on creating the high-level design and lead architectural decisions Interact with clients to create end-to-end specifications for Azure & Salesforce cloud solutions Provide clarification and answer any question regarding the solution architecture Lead the development of custom enterprise solutions Responsible for application architecture, ensuring high performance, scalability, and availability for those applications Responsible for overall data architect, modeling, and related standards enforced throughout the enterprise ecosystem including data, master data, and metadata, processes, governance, and change control Unify the data architecture used within all applications and identifying appropriate systems of record, reference, and management Share engagement experience with the internal audiences and enrich collective IP. Conduct architecture workshops and other enablement sessions. Qualification Any Graduation
Posted 4 days ago
7.0 - 12.0 years
5 - 9 Lacs
Coimbatore
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CPI for Data Services Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions that align with business needs and requirements. Professional & Technical Skills: -Exposure to Composable Architecture-Exposure to PI/PO + SAP IS , nice to have SAP MII + Azure Integration-Exposure to Migration & Tooling (Catalyst/SAP/Figaf + INT4)-Exposure with modern Integration Architecture - API & EDA-Exposure with Clean Core & Impact on integration Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing innovative solutions- Conduct regular team meetings to ensure project progress- Mentor junior team members to enhance their skills Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP CPI for Data Services- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education
Posted 5 days ago
4.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
2.0 - 7.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Diverse Lynx is looking for Azure Admin to join our dynamic team and embark on a rewarding career journey Design, deploy, and manage Azure infrastructure, including virtual machines, storage accounts, and networking components Implement Azure security best practices and ensure that the Azure environment is secure and compliant with industry standards Monitor and optimize the performance of Azure services and resources Automate repetitive tasks and processes using Azure tools and technologies, such as Azure Automation, Azure Resource Manager templates, and Azure Functions Troubleshoot and resolve issues related to Azure infrastructure and services Continuously evaluate and improve the Azure environment, including the implementation of new services and the optimization of existing services Excellent problem-solving and analytical skills Excellent written and verbal communication skills
Posted 1 week ago
5.0 - 8.0 years
8 - 15 Lacs
Hyderabad
Work from Office
Key Responsibilities: Platform Engineering & Automation (DevOps): Develop and maintain infrastructure as code using ARM Templates and Bicep framework. Good Understanding of Azure Load Balancer, Azure Bastion, Network Security Groups, and Azure Firewallto ensure secure, scalable deployments. Configure certificatesfor secure device communication. Set up and use AzureDevOps for IoT development, including CI/CD pipelines. Optimize IoT platformperformance and troubleshoot platform-level issues. Overall knowledge ofAzure IoT Platform Administration. Azure IoT PlatformDevelopment: Configure, Monitor, and Maintain Azure IoT Platform components, including - Azure IoT Hub Azure Device Provisioning Services Azure Functions Azure Logic Apps Azure Blob Storage Azure Cosmos DB Azure Data Explorer Azure Key Vault Sound knowledge of Programming with relevant development experience with Python/Node/Java. Understandingof IoT edge solutions with a focus on gateway communication using protocols like MQTT, AMQP, OPC UA, Modbus, and TCP. Microsoft PowerPlatform: Build & Manage Applications using Power Apps, Dataverse, and other built-in Data Connectors. Build & Manage Power Automate flows. Understanding of the Power Admin Roles & Responsibilities: Performance Monitoring& Incident Management: Set up and manage monitoring tools such as Azure Monitor, Azure Log Analytics, and Azure Application Insights to ensure system reliability and performance. Respond to and resolve incidents and support requests for IoT platform issues. Required Skills and Experience: Technical Expertise: Proven experience in administering and configuring Azure IoT solutions, including atleast two complex projects. Proficiency in IoT protocols such as MQTT, AMQP and TCP/HTTPS. Expertise in Azure services: IoT Hub, Device Provisioning Services, Data Factory, Service Bus, and serverless compute options like Azure Functions. Knowledge of Azure DevOps, including pipeline management and version control. Hands-on experience with monitoring tools like Azure Monitor, Log Analytics, and AppInsights. Proficient in scripting and automation using ARM Templates (+Bicep). PowerShell knowledge is an advantage. Sound knowledge & experience in Power Platform (Power Apps; Power BI; Power Automate) development. Experience in PowerApps Application Lifecycle Management (Power Platform Pipelines; ALM Accelerator). Professional Expertise: Strong analytical and problem-solving skills with a focus on platform engineering and performance tuning. Proven ability to handle incidents and resolve support requests efficiently. Excellent communication and customer management skills. Desirable Qualifications & Qualities: Certification: AZ-900(Azure Fundamentals) & AZ-104 (Azure Administrator and IoT Certifications). Experience in IoT Edge Gateway communication. Willingness to be a part of Support & On-Call Teams.
Posted 1 week ago
6.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Experienced in backend and integration development using .NET framework, Microservices, RESTful APIs and SOAP services. Experience in using Azure Integration Services, as well as core Azure components, such as APIM, Azure Functions, Logic Apps, Service Bus, Azure AD, Azure KeyVault, etc. Experience with the OAuth authorisation framework and OpenID Connect authentication protocol Experience in designing, coding and testing solutions targeted for Azure Good understanding of patterns of synchronous and asynchronous communication, such as request-reply, messaging, event-driven architecture, and their implementation in Azure environment Knowledge of network protocols such as SFTP, SCP, FTP, SSH key-based authentication Experience in using API tools such as Postman, SoapUI, etc Knowledge in contract-first API approach with Swagger 2 or OpenAPI 3 Experience in using Git for version control Knowledge in CI/CD automated builds, pipelines, and releases Knowledge of Agile and DevOps methods of delivering projects Location: Bangalore, Mumbai, Pune, Chennai, Hyderabad, Kolkata
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Netcore Cloud is looking for Devops Engineer to join our dynamic team and embark on a rewarding career journey Manage cloud infrastructure and deployments on Azure Automate CI/CD pipelines for software releases Monitor and optimize system performance Ensure security and compliance in cloud environments
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
SVN System Technologies is looking for DevOps Engineer to join our dynamic team and embark on a rewarding career journey Manage cloud infrastructure and deployments on Azure Automate CI/CD pipelines for software releases Monitor and optimize system performance Ensure security and compliance in cloud environments
Posted 1 week ago
8.0 - 13.0 years
12 - 15 Lacs
Bengaluru
Work from Office
Job Skills: Azure Cloud services (IaaS, PaaS provisioning troubleshooting, ARM templates) Microsoft 365 administration PowerShell scripting (and other scripting knowledge: VB, Batch, etc.) Azure AD (Conditional Access, Identity Mgmt) Server Administration (Windows Server roles like ADDS, DNS, DHCP, IIS) Network Troubleshooting (TCP/IP, routing, firewalls, packet capture) Backup DR, MDM, Hybrid Environments Automation experience (Azure Automation, Logic Apps) Strong written and verbal English communication skills. Role: The L3 Operations Consultant is a senior technical support role responsible for: Escalation support (L3 level) in Azure, Microsoft 365, and on-prem IT systems. Handling high-complexity tickets (including break-fix, automation, and operational tasks). Acting as a technical advisor, helping optimize performance, security, and compliance. Supporting implementations and onboarding for new customers. Being part of an on-call rotation and potentially working off-hours. Coaching and mentoring L1/L2 engineers. Note: Notice period: Immediate to 15 days
Posted 1 week ago
6.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Information Job Opening ID ZR_1585_JOB Date Opened 26/11/2022 Industry Technology Job Type Work Experience 6-10 years Job Title Azure API Integration City Bangalore Province Karnataka Country India Postal Code 560002 Number of Positions 4 LocationBangalore, Mumbai, Pune, Chennai, Hyderabad, Kolkata Experienced in backend and integration development using .NET framework, Microservices, RESTful APIs and SOAP services. Experience in using Azure Integration Services, as well as core Azure components, such as APIM, Azure Functions, Logic Apps, Service Bus, Azure AD, Azure KeyVault, etc. Experience with the OAuth authorisation framework and OpenID Connect authentication protocol Experience in designing, coding and testing solutions targeted for Azure Good understanding of patterns of synchronous and asynchronous communication, such as request-reply, messaging, event-driven architecture, and their implementation in Azure environment Knowledge of network protocols such as SFTP, SCP, FTP, SSH key-based authentication Experience in using API tools such as Postman, SoapUI, etc Knowledge in contract-first API approach with Swagger 2 or OpenAPI 3 Experience in using Git for version control Knowledge in CI/CD automated builds, pipelines, and releases Knowledge of Agile and DevOps methods of delivering projects check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
4.0 - 9.0 years
8 - 11 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Role & responsibilities Role and Key Responsibilities: Tech Leads will proactively work as a team on closed Azure cases. This will involve: Analysing incident trends. Identifying what the root cause of the incidents were as part of problem management. Putting remedial actions in place to present the issue from reoccurring in the future. Presenting their findings back to MSFT CSAMs, which will require a good level of technical writing. Tech Leads will provide coverage globally with the exception of Japan and will work local Indian hours. . Education Graduate Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Preferred candidate profile Key skills & knowledge: Excellent listening and comprehension skills. Strong customer service focus. Engage professionally and confidently with enterprise-level customers in a complex business environment. Communicates complex concepts and issues effectively, selecting appropriate language, tone and format for the audience. Preferred technical degree or equivalent work experience. >1 year Azure technical support experience. Deep understanding of PCs and operating systems relevant to Microsoft products, strongly developed analytical and troubleshooting skills. Working knowledge of Windows servers, Active Directory, Operating Systems, Networking, SharePoint and Microsoft Office Product Suites Perks and benefits
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration. Experience: 5-8 Years.
Posted 2 weeks ago
4.0 - 7.0 years
6 - 10 Lacs
Hyderabad, Coimbatore
Work from Office
Manage CI/CD pipelines, Azure Infrastructure as a Service (IaaS), and automate deployments using PowerShell and Infrastructure as Code (IaC) tools. Responsibilities include pipeline setup, infrastructure automation, and system monitoring. . Required Candidate profile Must have experience with Azure DevOps, Git, scripting, and IaC (ARM/Terraform)
Posted 2 weeks ago
4.0 - 7.0 years
7 - 17 Lacs
Chennai
Work from Office
Greeting from MSC Technology !! Position : Senior System Engineer Work Location: Chennai (Ambattur) Experience: 4-7 years Male Candidates Preferred Primary Skill sets - Azure Devops Automation, Ansible Automation, CI/CD Pipeline, YAML, Rest API's, IaC Template and Automation, Linux/Python/Shell Scripting, Run deck, Git and AAP, Datadog, Jinja Template, Technical Expertise 4 - 7 years of relevant IT experience in Azure Devops Automation. Proven experience with Ansible. Strong expertise in Azure DevOps principles including CI/CD pipelines, Ansible playbook. Proficiency in scripting languages such as PowerShell/Python Proven experience with IaC/CaC templating/complex automated workflow / automated provisioning. Experience with Monitoring tools (Datadog or similar) Experience with job scheduler / SCM (RedHat AAP, Rundeck, Git) Experience with ServiceNow CMDB / Service catalog. If you have already attended interview in last 6 month kindly ignore this mail. Interested candidate can share your updated resume to divya.karnan@msc.com Contact Person: DIVYA K (HR) Contact Number: 7708511166 Mail Id : divya.karnan@msc.com
Posted 2 weeks ago
8.0 - 10.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Mandatory Skills: Azure Integration. Experience8-10 Years.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Azure Integration. Experience3-5 Years.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Azure Integration. Experience3-5 Years.
Posted 3 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration. Experience5-8 Years.
Posted 3 weeks ago
10 - 15 years
20 - 30 Lacs
Pune
Work from Office
Role & responsibilities Assessment and Planning: Evaluate existing systems (On-premises, AWS, GCP, etc.), and associated enabling capabilities (identity, security, HA/DR, monitoring, backup/restore, reporting, integrations, etc.). Design and develop comprehensive migration strategies and plans. Evaluate, recommend, and implement 7 Rs cloud migration strategies - rehost, replatform, refactor, repurchase, retire, retain, and relocate. Migration Execution: Manage and execute the migration process, ensuring minimal downtime and data integrity, and using tools like Azure Migrate. Cloud Infrastructure Management: Configure, optimize, and monitor Azure resources, including but not limited to virtual machines, AKS, storage, networking, and other services. Technical Expertise: Provide technical guidance to project teams, troubleshoot issues, and ensure compliance with cloud security best practices. Technical Leadership: Develop, train, and build internal teams with Azure skills and build a practice/Center of Excellence Post-Migration Support: Provide documentation, training, and ongoing support to internal teams and clients. Optimization and Cost Efficiency: Continuously monitor and optimize cloud infrastructure performance and cost-efficiency. Collaboration: Work with cross-functional teams (developers, IT, security, compliance) to ensure seamless integration and alignment.
Posted 4 weeks ago
6 - 11 years
6 - 10 Lacs
Mumbai
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. About The Role - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication
Posted 1 month ago
3 - 6 years
6 - 9 Lacs
Hyderabad, Pune
Work from Office
Hi All, LTIMindtree hiring for Azure Monitoring and Automation for Hyderabad & Pune Location. Exp-2 to 5 yrs Notice period-immediate to 15 days Location- Hyderabad AND Pune Shift timing -24*7 support model rotational shift Mandate skills Azure Monitoring and Automation If interested Share me these details along with cv in my email - Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- Pan no- Share your passport size photo- Available for interview (Mention date and time)- (YES/NO) Are you okay with Rotational shifts- Job Description- This role provides technical support in Azure Monitoring and Automation Space to Microsoft customers partners internal staff andor others on critical issues experienced with Microsoft technologies A Support Engineer is responsible for providing quality support for Azure Monitoring and Automation with a high degree of customer happiness provide responsive and reliable technical solutions and information to Microsoft customers Azure Monitoring and Automation includes the following technical areas Azure Automation Azure Log Analytics Azure Monitor s and Essentials Azure Application Insight
Posted 1 month ago
5 - 10 years
15 - 30 Lacs
Bengaluru
Work from Office
Manage Windows/Linux OS on Azure & VMware, configure Active Directory, monitor system health, ensure compliance, and automate OS deployments. Required Candidate profile Engineer skilled in OS management, Active Directory, cloud infrastructure, security protocols, and automation.
Posted 1 month ago
6 - 8 years
11 - 21 Lacs
Bengaluru, Kochi, Hyderabad
Hybrid
We are looking for an experienced Azure Cloud Consultant to join our team and lead the design, implementation, and optimization of Azure cloud solutions.Salary is not a constraint for right candidate. Required Candidate profile Key responsibilities include designing and implementing Azure landing zones, configuring and managing Azure networking (VNETs, Subnets, NSGs, VPNs), and ensuring robust security measures.
Posted 2 months ago
6 - 11 years
8 - 14 Lacs
Bengaluru, Hyderabad
Work from Office
Skills : Azure Functions and Version Migrations, Azure Service BUS, Azure APP Service, Web Jobs, Azure AD, Key Vault, Azure SQL DB/Server, Azure VM Notice Period: 0- 30 daysEducationBE, B.Tech, ME, M.Tech
Posted 2 months ago
8 - 10 years
13 - 16 Lacs
Delhi NCR, Mumbai, Bengaluru
Work from Office
Role: Azure cloud & Devops engineer Location: Remote /Pan India,Delhi NCR,Bengaluru,Chennai,Pune,Kolkata,Ahmedabad, Mumbai,Hyderabad Experience: 8+ years iSource Services is hiring for one of their client for the position of Azure cloud & Devops engineer. About the role: We are looking for an Azure Cloud and DevOps Engineer to design, configure, and manage Azure services, including Azure Synapse, security, DNS, and App Gateway. You will develop Java-based applications, automate CI/CD pipelines using GitHub Actions or Azure DevOps, and manage infrastructure with Terraform. Additionally, you will handle identity management using Microsoft Entra ID and integrate with Office 365. Job Responsibilities: Collaborate with customers to create scalable and secure Azure solutions. Develop and deploy Java applications on Azure with DevOps integration. Automate infrastructure provisioning using Terraform and manage CI/CD pipelines. Ensure system security and compliance in Azure environments. Provide expert guidance on Azure services, identity management, and DevOps best practices. Design, configure, and manage Azure services, including Azure Synapse, security, DNS, databases, App Gateway, Front Door, Traffic Manager, and Azure Automation. Core Skills: Expertise in Azure services (Synapse, DNS, App Gateway, Traffic Manager, etc.). Experience with Java-based application deployment and CI/CD pipelines. Proficiency in Microsoft Entra ID, Office 365 integration, and Terraform. Strong knowledge of cloud security and DevOps best practices.
Posted 2 months ago
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