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AWS Lex Bot Developer

AWS Lex Bot Developer

Prodapt

0 years

0 Lacs

telangana

Posted:6 hours ago| Platform: GlassDoor logo

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Skills Required

aws developer servicenow design integration authentication compliance analyze python rest training data

Work Mode

On-site

Job Type

Part Time

Job Description

Overview:

Build and train Amazon Lex bots, create conversational intents, and integrate with AWS Lambda for backend ServiceNow processing

Responsibilities:

Design, build, and train Lex bots with intents, slots, and utterances.
Configure Lex for dynamic product selection, technical inquiries, and conversational routing. Develop AWS Lambda functions for ServiceNow integration (Authentication , product lookup, case verification). Implement fallback/error handling for unrecognized utterances. Ensure Lex bot meets performance, accuracy, and compliance standards. Analyze Lex conversation logs and implement continuous improvements to the bot's accuracy.

Requirements:

Strong experience with Amazon Lex (V2 is preferred) and its core concepts (intents, slots, prompts, aliases)
Proficiency in AWS Lambda (Python/Node.js).
Experience with REST APIs and in integrating Lambda with external APIs, particularly for real-time lookups.
Familiarity with ServiceNow APIs preferred.
Understanding of NLP concepts and training data preparation

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AWS Lex Bot Developer