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Automated Operations Engineer

Automated Operations Engineer

Cradlepoint

2 - 4 years

3 - 7 Lacs

Noida

Posted:4 hours ago| Platform:

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Skills Required

Service level Automation testing Event management Test execution Performance testing VAS Continuous improvement Document control Performance monitoring Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Join our Team

About this opportunity:

We are currently seeking an innovative and dedicated Automated Operations Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you.

What you will do:

- Engage in 1st Level Service Monitoring and Event Management.

- Manage Service and Resource Alarm Handling.

- Contribute to Resource and Service Performance Monitoring.

- Oversee Security Event Monitoring.

- Facilitate Incident Identification.

- Support Capacity and Performance Investigations.

The skills you bring:

- Ericsson Operations Engine - Mode Of Operations.

- Test Automation Management Tools.

- Test Execution Engine.

- Dealing With Enquiries.

- MS TOP.

- Document Control.

- Software Performance Testing.

- Ericsson RAN Management.

- Ericsson VAS Management.

- Customer Complaint Resolution.

- Client Services.

- ITIL.

- Call Centers.

- Ericsson Packet Core Management.

Why join Ericsson?

What happens once you apply?

Primary country and city: India (IN) || Noida

Req ID: 769201

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Cradlepoint

Networking and Telecommunications

Boise

500+ Employees

205 Jobs

Key People

George Mulhern

CEO
Jeroen S. van Kooten

Chief Financial Officer
Ryan W. McCarty

Chief Technology Officer
Chris Houghton

Chief Revenue Officer

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Automated Operations Engineer