Asst Facility Manager - Soft Services

Jones Lang LaSalle Property Consultants (India) Pvt. Ltd.

Roles & Responsibilities:

1. Technical Services Management:

• Oversee operations and maintenance of essential systems including electrical, HVAC, UPS, and fire safety.
• Ensure timely execution of preventive and breakdown maintenance in accordance with OEM/AMC schedules.
• Coordinate effectively with internal engineers and external vendors for seamless technical operations.
• Ensure full compliance with all statutory requirements, such as energy audits and safety certificates.
• Review daily reports and logs, implementing corrective actions for any identified faults or system inefficiencies.

2. Soft Services Management:

• Supervise all soft services, including housekeeping, pest control, indoor plants, and allied services.
• Ensure the highest standards of upkeep, hygiene, and cleanliness across all office premises.
• Coordinate with vendors for timely procurement of consumables, uniforms, and scheduled deep cleaning.
• Manage pantry services and ensure overall quality of service delivery.

3. F&B Services Management:

• Oversee the daily operations of on-site food and beverage services.
• Ensure high standards of hygiene, food quality, and service in cafeteria/pantry areas.
• Coordinate with F&B vendors for timely replenishment, menu planning, and staff deployment.
• Monitor consumption trends and gather employee feedback for continuous improvement of F&B services.
• Ensure strict compliance with all food safety and hygiene regulations (e.g., FSSAI).

4. Vendor & Staff Management:

• Manage third-party service providers for both technical and soft services.
• Conduct regular vendor performance reviews and enforce adherence to Service Level Agreements (SLAs).
• Lead, motivate, and provide training to on-site housekeeping and technical staff to foster high performance.

5. Client Interaction & Reporting:

• Act as the primary point of contact for clients regarding all facility-related matters.
• Conduct daily and weekly reviews with both client and internal teams.
• Prepare and disseminate comprehensive reports, including daily operations, Monthly Management Reports (MMR), incident reports, and audit compliance.

6. Budgeting & Cost Control:

• Assist in the budgeting and forecasting of facility operating expenses.
• Track consumption, identify opportunities for cost savings, and ensure optimal resource utilization.

7. Health, Safety & Compliance:

• Enforce robust safety procedures and emergency response plans.
• Ensure full compliance with internal EHS standards and local statutory regulations.
• Conduct periodic safety drills, toolbox talks, and comprehensive risk assessments.

What We Are Looking For:

• Bachelor's degree or a Hospitality Diploma with excellent communication skills.
• Strong team management skills.
• Sound knowledge of facility operations.
• Excellent communication, vendor coordination, and problem-solving skills.
• Ability to multitask effectively and manage pressure situations calmly.