Associate/Sr. Associate, Sales Systems & Strategy

As an Associate or Senior Associate on the Sales Systems and Strategy team, you will play a critical role in supporting post-merger integration activities, user acceptance testing (UAT) for system migrations and enhancements (with a focus on Salesforce and Ironclad), documenting change management processes, and driving key initiatives forward. This role requires strong project management, communication, and analytical skills. In This Role, You Will: - Support post-merger integration activities for newly acquired businesses, including data migration, process alignment, and system onboarding (Salesforce, Ironclad, and related tools). - Conduct and coordinate UAT for system migrations and enhancements, primarily focusing on Salesforce and Ironclad. Identify issues, document findings, and partner with technical teams for resolution. - Document change management processes, such as process flows, training materials, and communications, to ensure smooth adoption of new systems and processes on internal wikis and knowledge bases. - Provide daily support to Sales leads for M&A, assisting with project tracking, issue resolution, and coordination of integration tasks. - Drive initiatives by tracking deliverables, following up with stakeholders, and ensuring accountability for project milestones. - Identify process gaps and recommend improvements to enhance operational efficiency and data integrity. - Assist the sales team in day-to-day operations through the sales ops help queues to drive business forward. Here's What You Need: - 1-2 years of experience in sales operations, sales systems, business operations, or a related field; experience with M&A integration is a plus. - Hands-on experience with Salesforce (required); experience with Ironclad or other contract lifecycle management tools is strongly preferred. - Demonstrated experience in UAT, system migrations, or process improvement projects. - Strong documentation skills, with the ability to create clear process flows, training guides, and change management materials. - Excellent project management and organizational skills; able to manage multiple priorities in a fast-paced environment. - Strong communication and interpersonal skills; able to work effectively with stakeholders at all levels. - Analytical mindset with attention to detail and a drive for process optimization. - Collaborative, team-oriented approach with a positive attitude and creative problem-solving skills.,