Associate/Senior Associate-OPD Operations

Visit Health

Operations Associate

FULL-TIME, NOIDA

About Us

Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of Indian families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being.

Our Core Offerings

Employee Assistance Program (EAP):

Personalized Health Plans:

Health Check-ups & Screenings:

Comprehensive Wellness Programs:

Preventive & OPD Care:

Founding Team

The founding team Chetan Anand, Anurag Prasad, Vaibhav Singh, and Shashvat Tripathi established Visit Health to bridge the healthcare gap in India. Driven by their experiences with limited healthcare access in Pilani, they have built Visit Health into a platform that advocates quality, accessible healthcare for everyone.

What Sets Us Apart

- Comprehensive & Flexible OPD Benefits:

Integrated Platform:

Engagement & Gamification:

24/7 Accessibility:

Key Milestones & Achievements

Expanding Primary Care Access:

Strategic Partnerships:

Technological Innovation:

Awards & Recognition:

Funding Success:

Future Vision

Visit Health aims to further strengthen India’s primary care infrastructure, expand its corporate and insurer partnerships, and introduce advanced health tech solutions. With a focus on universal health coverage, we’re committed to making healthcare accessible for all employees and their families, supporting them in leading healthier lives.

Visit Health — Empowering workplaces with accessible, affordable, and impactful healthcare.

We are looking for Operations Associates to join our high energy team

You will have a direct impact on user satisfaction. You'll work as part of a high-energy team that's scaling across all Operations functions. Pushing time bound resolutions on outbound calls, ensuring quality escalation resolution across multiple Operations functions while also coordinating between the users and empanelled health centres will be critical.

As part of your day-to-day work, you will

• Communicate textually as well as verbally with end users.
• Coordinate with customers, labs, hospitals to ensure the service.
• Execute resolution implementations and work towards appropriate balance between quality, promptness and coordination.
• Work with a cross-discipline team of diverse verticals within the Operations team.

Must Haves

• A Bachelor’s Degree.
• Expert knowledge of operations processes.
• Working knowledge of calling process.
• Good understanding of user grievance redressal.
• Experience of over 1 year in Operations (preferably in the Healthcare Technology Industry)- Good understanding of Hindi and English.
• Proficient in Communication (Written as well as verbal).

Please share your resume on mehak.jain@getvisitapp.com