Associate Vice President - Branch Operations

5 - 10 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Assistant to the Vice President - Operations, your role will involve assisting in implementing the operations plan to support business initiatives and driving the regional operations strategy. Your main priorities will include: - Contributing to business growth by exploring cross-sell opportunities, lead generation, and conversion - Converting the Branch OPS Group into a revenue generation team - Leading the national operations department for new business processing - Providing leadership in achieving business goals through customer service processes and back office functions - Ensuring compliance with statutory and regulatory requirements - Establishing mechanisms for monitoring, assessing, and evaluating service standards of the team - Driving business generation and preservation - Leading automation projects and reducing TAT for multiple processes - Focusing on business preservation by driving surrender retention Qualifications required for this role include: - MBA/postgraduate from a reputed university/institute Skills and knowledge expected: - Excellent knowledge of the Indian financial services industry, with a good understanding of financial products and regulatory environment for the insurance industry - Knowledge and experience of back-office operations gained within a large financial services organization - Skills in planning and delivering initiatives to improve overall performance and achieving business results in a competitive environment, with an understanding of IT and its role - Strong leadership, team-building, influencing, and communication skills Experience needed: - 8-10 years of experience, with 5-7 years in back-office operations, data processing, and warehousing - Proven management and administrative experience in managing large teams to deliver operational excellence - Prior experience of working in competitive financial services or regulated environments will be preferred,

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Aviva India logo
Aviva India

Insurance

Gurgaon

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