Associate Technical / Customer Support (International Voice Process)

Job Description

Leading ITES company is looking for smart graduates for the role of Associate Technical / Customer Support (Voice Process) Job Description Support customers via phone, chat, and email for technical and service-related queries. Troubleshoot basic installation, configuration, and usage issues across devices. Handle renewals, refunds, and general service requests. Escalate complex cases and ensure proper documentation and follow-up. Share customer feedback with internal teams and stay updated on products and processes. Location - Kochi CTC - ₹2.68 LPA to ₹3.4 LPA (for freshers and candidates with L1 experience) Qualification - Any graduate Skills Required - Excellent communication skills (Berlitz B2 Quality or equivalent) - Basic technical troubleshooting knowledge - Customer service orientation Eligibility Criteria - Freshers and candidates with up to 1 year (L1) of experience are eligible - Willingness to work from office - Flexibility to work night shifts and rotational schedule Send your updated resume to jackson.j@skillactz.com Or Apply Now- https://www.skillactz.com/my/jobs?id=1005 Subject: Application for Associate Technical/Customer Support (International Voice Process) – Kochi Please include: Full Name Contact Information Total & Relevant Experience Current & Expected CTC Notice Period Willingness to Relocate (if applicable) 📱 WhatsApp for Quick Connect: +91 95443 16657 #hiring #associatetechnicalsupport #customersupport #internationalvoiceprocess #bpojobs #kochi #immediatejoiners #skillactzjobs #fresherjobs Show more Show less