Associate - Staffing & Reporting

As a key member of the BCN Staffing team, you will work closely with Staffing, Case Team Managers, and Finance teams to maintain accurate and up-to-date staffing reports for BCN and support financial tracking and business operations. **Responsibilities & Duties:** - Manage staffing processes and databases with high accuracy, including data consolidation, cleaning, and ownership of various monthly staffing reports. - Maintain and update staffing information from the Insync tracker for BCN offices. - Execute staffing, billing, and internal/external feedback surveys in coordination with CoE Leads/Managers, ensuring data validation and adherence to deadlines with minimal oversight. - Prepare and publish staffing dashboards; share insights with leadership and highlight anomalies to drive meaningful decisions. - Create models to enhance efficiency and identify potential billing leakages based on staffing records. - Conduct zero-defect analysis of staffing databases and reports. - Support the staffing team in capturing project-level information and resource allocation. - Perform resource mapping at CoE/Team/Manager levels to calculate utilization metrics. - Identify gaps in data and coordinate with managers to reconcile and ensure system accuracy. - Provide staffing and billing guidance and best practices (BDPs) to business stakeholders. - Respond to ad-hoc staffing information requests at both local and global levels. **Qualifications:** **Education & Experience:** - 2-3 years of experience in staffing, resource management, reporting, or data analytics. - Graduate/MBA degree with strong academic performance or equivalent education, training, and experience. **Skills & Competencies:** - Strong MS Excel skills with the ability to manage complex data sets. - Experience with BI/reporting tools such as Power BI, Tableau, or Alteryx. - Strong interpersonal and communication skills (verbal and written). - Excellent organizational and quantitative abilities with strong problem-solving aptitude. - Ability to work efficiently in a fast-paced, high-pressure environment while remaining proactive, flexible, and professional. - Sound judgment when handling confidential information. Joining our team means being part of a workplace that values diversity, inclusion, collaboration, and social responsibility. We are consistently recognized as one of the world's best places to work and believe in building extraordinary teams through exceptional talents, abilities, and potential. We provide an environment where you can thrive both professionally and personally, and we are committed to creating a workplace that celebrates diversity and inclusion.,