Associate Staff Consultant (User Experience Design / UX)

Job Description

We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Requirements: Understanding of UX principles (Information architecture and product definition etc.) Proven experience in identifying research needs, using multiple methodologies to meet those needs, and tying them to business strategy and digital product/platform development Expert knowledge of a range of qualitative methodologies and tools, e.g., usability testing, remote testing, in-depth interviews, focus groups, card sorting, surveys and co-creation workshops. A full understanding of how quantitative research methods work together with qualitative methods to provide a comprehensive range of insights. Proven ability to drive results whilst managing multiple projects and deliverables in a fast-paced, changing environment Committed in turning insights into actionable recommendations for product owners and design teams Proven ability to synthesise multiple inputs (reporting data, metrics, qualitative and quantitative insights, and stakeholder) to arrive at recommendations that deliver user-focused outcomes Strong case studies that demonstrate skills in User Research processes and techniques Responsibilities: Take ownership of the products from research perspective to deliver insights for user-facing digital experiences during all phases of design and development Core and adjacent journeys using a variety of methodologies and a Human Factors approach, in an Agile environment. Consult with internal product owners and UX/UI designers, to determine research requirements, and make appropriate recommendations to meet identified needs. Carry out usability and user experience research with users. Act as Subject Matter Expert to bring the best practices and innovative thinking to the organisation. Be the voice of the users to internal teams, and product owners.