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Associate Senior Executive/ Customer Support/ Operation/99acres

Associate Senior Executive/ Customer Support/ Operation/99acres

Info Edge

0 - 1 years

1 - 2 Lacs

Noida

Posted:3 months ago| Platform:

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Skills Required

Customer Support Client Support Client Coordination Product Support Client Servicing Client Relationship

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: Manage product activation of paid owner clients via regular interactions Understand the client's requirements and coordinate the same with various internal stakeholder including design, product, operations etc. to ensure smooth functionality of the advertisement product / online listing Handle client escalations by providing appropriate solutions and alternatives in a timely manner Maintain and sanitize large volume data on a daily basis Create customer satisfaction and delight by solving queries related to optimum usage of opted services with quality inputs and provide resolution within the defined TAT Preferred candidate profile: Excellent communication skills Prior work experience in customer service/business development/voice process Active listening skills Comfortable with rotational shifts Perks and benefits: Shuttle Service is available from Botanical Garden Metro Station

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www.infoedgellc.com

Business Consulting and Services

Lewes DE

11-50 Employees

917 Jobs

Key People

Hitesh Oberoi

Managing Director & CEO
Vivek Jain

Chief Financial Officer
Pooja Khandal

Chief People Officer

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Associate Senior Executive/ Customer Support/ Operation/99acres

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Associate Senior Executive/ Customer Support/ Operation/99acres

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

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