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Associate - Retailing and Incentives

0 - 2 years

3 - 4 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

DESIREDCANDIDATE PROFILE:

  • Any Bachelor s Degree
  • 0 - 2 years of relevant experience in L1 customer support (voice and email), with a strong customer interaction experience
  • Should understand the Retail business including supply chain fundamentals and organizational hierarchy
  • Passion to be a part of a smart working and winning team
  • Ability to multitask in a fast-paced environment
  • Excellent ability to learn and articulate software-related and technical concepts
  • Strong active listening skills and excellent written and oral communications skills (English and Hindi)
  • Strong attention to detail when communicating with customers (verbal written)
  • Ability to empathize with customers and convey confidence
  • Expertise working with Microsoft Excel and Reporting Tools
  • Strong documentation skills
  • Strong interpersonal and soft skills

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