Associate - Resource Management

Role Overview: As an EM_Retain Administrator_Associate at EY, you will work collaboratively with Assistant Manager/Team Lead/POC to provide administrative support and ensure customer satisfaction. Your responsibilities will include providing operation support for various administrative projects such as mailbox management, managing databases, creating and releasing periodic reports, working on MS-excel reporting, Content Management, web-based publication support, dashboard creations, and data analysis. You will also be responsible for managing day-to-day administrative issues and effectively communicating with the Team Lead or POC. Key Responsibilities: - Work in collaboration with the Assistant Manager/Team Lead/POC to provide administrative support - Provide operation support for various administrative projects including mailbox management, managing databases, creating and releasing periodic reports, working on MS-excel reporting, Content Management, web-based publication support, dashboard creations, and data analysis - Manage day-to-day administrative issues and communicate appropriately to the Team Lead or POC Qualifications Required: - Graduate in a related discipline - 6 months to 2 years of experience in BPO services/Project Coordination - Experience in multiple systems and applications - Prior work experience in a large professional services or financial services company - Experience working with clients from different countries (Desirable) - Experience working in a business where the primary spoken language is English Additional Company Details: EY is committed to building a better working world by creating new value for clients, people, society, and the planet while building trust in capital markets. With the help of data, AI, and advanced technology, EY teams shape the future with confidence and provide solutions for today and tomorrow's most pressing issues. EY teams offer a full spectrum of services in assurance, consulting, tax, strategy, and transactions, supported by sector insights, a globally connected network, and diverse ecosystem partners, enabling services in more than 150 countries and territories.,