Associate - Resource Management

• Review of experience Management activities (Demand trackers, bench Management, Tool updates) and Database Management
• Good analytical skills and generate reports and dashboards (Availability and Variance reports etc).
• Mailbox Support and Maintenance and demonstrates attention to detail
• Conflict resolution and problem solving (e.g. resource allocation on multiple projects and soft blocking by competency leaders)
• Mentor and provide on the job training for new associates.
• Proficient in MS office package and Intermediary level of expertise in data Visualization tools.
• Effective resource scheduling, maintenance, and updates
• Database management and reconciliation (Maintain and manage skill sets, competencies and certifications of client serving professionals)
• Basic Dashboard and reporting activities

Skills and attributes for success

• Flexible with working hours
• High energy level, confident and assertive
• Good verbal and written communication skills.
• Excellent teaming and interpersonal skills.
• Prioritization and Co-Ordination Skills
• Positive attitude and ability to excel under tight timelines.
• Good analytical skills.
• Excellent implementation skills.

To qualify for the role, you must have

Education:

• Graduate in related discipline

Experience:

• Prior work experience in same or related domain, 0 to 4 years
• Experience in multiple systems and applications
• Prior work experience in a large professional services or financial services company
• Experience working with clients from different countries (Desirable)
• Experience working in a business where the primary spoken language is English

Ideally, youll also have

• Demonstrate proficiency and experience in MS Office Suite especially in Excel
• Excellent written and oral communication skills in English language
• Strong presentational skills: ability to clearly communicate complex messages to a variety of audiences

What we look for

Someone who can Manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills. Observant with an eye for detail and Ability to make sound decisions fast. The ability to simplify complex analytical issues and communicate them to a variety of audiences, to work and team effectively with clients and other management personnel and possess high standard of integrity