Associate Project Manager

In this role, you will:

• Facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) for infrastructure delivery teams.
• Guide and coach the team on Scrum and Agile best practices, fostering a culture of continuous improvement.
• Collaborate with Product Owners, Engineering Leads, and cross-functional teams to ensure clear backlog prioritization and delivery alignment.
• Remove impediments and resolve conflicts to enable high-performing, self-organizing teams.
• Drive the successful delivery of infrastructure projects, including on-premise and AWS cloud migrations, automation, and service sustainability initiatives.
• Track and report on team progress, sprint metrics, and project milestones to stakeholders.
• Ensure adherence to HSBCs governance, compliance, and risk management standards.
• Promote a collaborative and transparent team environment, encouraging open communication and knowledge sharing.
• Support the adoption of DevOps and Infrastructure as Code (IaC) practices within the team.
• Participate in formulating the infrastructure strategy for the region
• Improve the efficiency of the IT infrastructure by aligning various projects to meet the strategic objectives
• Project planning and monitoring in terms of IT solution cost, schedule and scope and reporting progress to control variances, if any
• Ensure operational and system tests are successfully completed and results to be shared with teams
• Provide estimates for recharge and resource to the business or application project manager
• Ensure infrastructure billing is as per agreed estimates
• Provide regular updates to relevant stakeholders with regard to the progress of the Infrastructure related tasks in relation to the agreed timelines milestones
• Manage and report risks associated with Infrastructure area
• Ensuring infrastructure deliverables are as per the agreed quality, cost and on schedule
• Conduct regular team meetings and produce periodic reports
• Timely escalation of issues and mitigation actions
• Manage and co-ordinate with IT teams to resolve post-production defects and provides regular updates.
• Act as the principal coordinating point for Infrastructure teams
• Release the project to production and provide post implementation support
• Assist the Application PM from Infrastructure perspective to ensure smooth handover to Support teams from application end

To be successful in this role, you should meet the following requirements:

• Ability to build strong relationships and communicate with a wide spectrum of stakeholders
• Strong written and verbal communication especially with senior stakeholders in Business & IT
• Familiar with Jira, Confluence, DevOps tools, Agile methodologies, open to new Ways of Working
• Experience of managing multi-disciplined, multi-location teams to timelines
• Ability to work in an unstructured and changing environment and adaptable to managing changing priorities with the ability to pivot on strategy and priorities when business needs arise
• Self-sufficient and demonstrates initiative, and open to learn new practices and techniques
• Strong leadership skills with the ability to influence others positively
• Strong team player engaging and encouraging others with forward thinking approach
• Open to different cultures, opinions and working practices
• A high level of commitment and self-motivation, together with an ability to deal with stressful environments
• Passionate about delivering value to customers
• Proven technical expertise in an IT role
• Good knowledge of crisis response and recovery
• Excellent analytical and problem solving skills
• Highly adaptable and ability to approach things differently
• End to end systems architecture knowledge
• DevOps principles for efficient delivery
• Mentoring and supporting colleagues
• Infrastructure design and architecture, with knowledge on Linux, MQ, Oracle, Mongo and Cloud technologies