The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organization and use innovative thinking frameworks to foster value-added relations.
Associate Program Manager Roles and responsibilities:
- Lead and provide strategic direction to teams, ensuring alignment with clients business objectives
- Actively collaborate with the Marketing, Marketing Operations, Marketing Technology, Risk & Controls, and Automation teams to consult and facilitate the seamless execution of marketing campaigns and initiatives
- Collaborate with client stakeholders to shape and execute the target operating model for data operations, data engineering, and insights teams
- Drive revenue growth by understanding client needs, proposing innovative commercial constructs, and capitalising on upsell & cross-sell opportunities
- Accountable for ensuring we are recruiting a highly skilled workforce of data engineers, data analysts and data scientists to support RTB and CTB initiatives of the Client
- Work closely with sales and consulting teams to expand current business and explore new transformation-led opportunities
- Stay updated with industry trends, and champion the adoption of cutting-edge tools, methodologies, and technologies
- Take ownership of team deliverables, ensuring quality checks, best practices and desired outcomes are achieved on the first attempt.
- Understand project requirements and equip team members with the necessary skills and training.
Technical and Functional Skills:
- Masters / Bachelors degree in Management / Engineering / Mathematics / Statistics or any related quantitative discipline
- The ideal candidate must have a minimum of 8+ years of experience in Data Management, Analytics, or Decision Science, including P&L Management responsibilities
- Experience working in services/consulting space, building and leading large analytics business and demonstrated success in delivering to clients across industries and domains preferably Banking and Financial Services
- Proven track record of building and leading high growth teams; demonstrated experience in hiring, retaining, and scaling geographically dispersed, high-performing teams
- Experience in collaborating, communicating, and influencing different stakeholders to drive inclusion, efficiency, and creative solutions