Job
Description
About The Role The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organization and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement, and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. Besides, the leader must demonstrate a capacity to transform, align, energize organization resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual, and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. Associate Program Manager Roles and responsibilities: Lead and provide strategic direction to teams, ensuring alignment with clients business objectives Actively collaborate with the Marketing, Marketing Operations, Marketing Technology, Risk & Controls, and Automation teams to consult and facilitate the seamless execution of marketing campaigns and initiatives Collaborate with client stakeholders to shape and execute the target operating model for data operations, data engineering, and insights teams Drive revenue growth by understanding client needs, proposing innovative commercial constructs, and capitalising on upsell & cross-sell opportunities Accountable for ensuring we are recruiting a highly skilled workforce of data engineers, data analysts and data scientists to support RTB and CTB initiatives of the Client Work closely with sales and consulting teams to expand current business and explore new transformation-led opportunities Stay updated with industry trends, and champion the adoption of cutting-edge tools, methodologies, and technologies Take ownership of team deliverables, ensuring quality checks, best practices and desired outcomes are achieved on the first attempt. Understand project requirements and equip team members with the necessary skills and training. Technical and Functional Skills: Masters / Bachelors degree in Management / Engineering / Mathematics / Statistics or any related quantitative discipline The ideal candidate must have a minimum of 8+ years of experience in Data Management, Analytics, or Decision Science, including P&L Management responsibilities Experience working in services/consulting space, building and leading large analytics business and demonstrated success in delivering to clients across industries and domains preferably Banking and Financial Services Proven track record of building and leading high growth teams; demonstrated experience in hiring, retaining, and scaling geographically dispersed, high-performing teams Experience in collaborating, communicating, and influencing different stakeholders to drive inclusion, efficiency, and creative solutions
