Associate Operations Manager

Role Objective:

The role objective of an Outpatient Coding (ED profee & Facility, Multispecialty EM, Ancillary etc.) Associate Operations Manager is to oversee and ensure accurate coding of Outpatient Facility medical records, maintain compliance with coding guidelines and regulatory requirements, and provide guidance and support to the coding team to achieve operational efficiency and quality standards.

Essential Duties and Responsibilities:

As a Team Leader: Leading and managing the Surgery coding team, including allocating inventory, monitoring performance, and ensuring adherence to deadlines. Quality Assurance: Performing coding audits to ensure accuracy, compliance with coding standards (e.g., ICD-10-CM and CPT), and adherence to regulatory guidelines. Training and Mentorship: Providing training, guidance, and support to team members to enhance their skills and address coding-related queries. Compliance Oversight: Ensuring coding practices meet organizational policies, payer requirements, and federal regulations. Collaboration: Working with clinical staff, billing teams, and management to resolve discrepancies, clarify documentation, and optimize reimbursement processes. Reporting: Preparing and presenting reports on team performance, productivity, and quality metrics for leadership. Process Improvement: Identifying areas for process improvement and implementing strategies to enhance efficiency and accuracy in coding workflows.

Certification & Education: Any certification from AAPC or AHIMA and Any bachelors degree in education

Skill Set:

• Candidate should be certified from AHIMA/AAPC (should be currently active).
• Candidate must have 1 year experience working in ED & Multispecialty EM
• 10+ years of Coding experience and 3-4 years of experience in Management role
• Excellent process knowledge and domain understanding relating to Outpatient Facility coding as per R1 standard.
• Ability to co-ordinate multiple projects and initiative simultaneously
• Self-driven, Excellent personal and interpersonal skills, active listener, and excellent communication skills
• Ability to manage day-to-day production related activities
• Ability to handle a team of 25+ coders.
• Good analytical and process improvement skills
• Ability to drive action plans and strategies.
• Adaptive and should have learning agility
• Flexible to work from office in Mid shift (1 PM to 10 PM) as required by the business.