Associate Manager Travel Desk

Company Description

MSC (MicroSave Consulting) is a global consulting firm with 25 years of experience in advancing financial, social, and economic inclusion. Operating in over 68 developing countries, MSC has a diverse team of more than 300 experts of various nationalities and specializations. The organization works with governments, donors, private sector corporations, and local businesses to deliver sustainable improvements and create long-lasting value. MSC specializes in financial services, enterprise, agriculture, and health ecosystems, helping clients harness the potential of digital opportunities, engage with the mass market, and future-proof their operations.

Role Description

This is a full-time on-site role for an Associate Manager Travel Desk located in Lucknow. The Associate Manager Travel Desk will be responsible for overseeing travel arrangements, managing travel operations, building relationships with vendors, and ensuring that all travel needs are met in a timely and cost-effective manner. Responsibilities include coordinating travel bookings, addressing customer queries, maintaining travel records, and ensuring compliance with organization policies. The role also involves identifying opportunities to improve travel procedures and ensure the highest quality of customer service.

Qualifications

• Proficiency in Travel Management, including planning travel itineraries and managing travel arrangements
• Strong Customer Service and Communication skills to provide effective support and maintain positive relationships
• Experience in Sales or vendor management related to travel services is an advantage
• Attention to detail and ability to manage multiple tasks efficiently
• Familiarity with travel policy compliance and budget management is a plus