Associate Manager / Manager - Technical Services

Job Title : Associate Manager / Manager - Technical Services, India Region

Reporting to : Sr. Business Director, Oil Additives - India Region

Business Line : Oil Additives

Work Location : Thane

Purpose of the Position :

The primary accountabilities of this position is to identify business opportunities through technical expertise and implement the required targets/measures to successfully promote Evonik Oil Additives in India Region.

Key Responsibilities:

• Focuses foremost on supporting customers (expectation approx.75% of time). The function, together with Sales, initiates and executes Initiatives and Projectswith customers that deliver on CM1 targets within the current FY and prioritizes those projects to deliver sales 2 3 years beyond the current FY. Technical Service is therefore, together with Sales, the execution arm of OA for CM1 achievement.
• Is pivotal player in increasing business development through technical marketing and strengthening technical contacts with target accounts & OEM’s.
• Together with Sales Manager, establishes and develops deep connections / relations to keyfunctions & persons at customers, enabling high level, strategic management partnerships between Evonik and the customer. The role understands competitive challenges, specifically competitor’s technology and value proposition.
• Together with Marketing, articulates the value drivers for areas of application at specific Customers / Markets and translates these into Initiatives / Projects (e.g. to generate technical marketing data considering local needs).
• Executes the technical aspects of the Project to achieve the Project goal, both within OA’s functional groups (TS, R&D, etc.) and at customers / 3rd parties. Has full technical responsiblefor formulation modification projects and liaises with Innovation as follows: initiates “smaller” polymer modification projects, interfaces with Perf Test Lab for test results on formulations, acts as key stakeholder in major R&D initiatives and projects. Interacts with Innovation to translate the technical performance of the product (in terms of Tribology, performance testing, viscometrics) into a value-based solution for the customer.
• Together with Sales, executes the commercial realization of new products / services (either from
• Evonik R&D, 3rd parties, or jointly via collaboration with customers).
• Supports manufacturing for quality issues that impact product specifications or performance, raw material substitutions, customer requested changes, etc.; consults with production and sales on technical customer complaints
• Possesses detailed application expertise on Evonik’s products / services for individual market segments, and an awareness of development projects and initiatives with OEMS (that impact on existing / market base) – the role understands and articulates current and future trends at existing customers / markets, and effectively communicates this within OA.
• Educates OA / customers / markets on OA technologies for areas of application, is involved with industry committees in which direct customers are involved, awareness on IP landscape on formulations and applications and protects / generates IP applicable for OA , and collaborates with Universities / 3rd parties on Tribology application research linked to existing customers /
• markets (and translates this back to customer specific Initiatives / Projects).
• Responsible for handling OEMs, especially Indian OEM’s to strengthen technical contacts to key regional accounts & target OEM’s.
• Initiate lab projects / blend studies to recommend suitable products to improve formulations for customers.

Education requirement :

• Chemical Engineering graduate with minimum 2 years of experience in technical services of Specialty Chemicals.
• Preferred candidates from the relevant Technical education background (Petroleum / Oil & Gas)