Associate Manager II (M6) - Business Development

What does this role do?

Perform Business Development/Strategic Alliance function for designated locations within the Home loan Business at NAVI.

Develop and implement comprehensive strategies to enhance Navis presence in the home loans market across the country, considering customer needs, leveraging industry trends and competitive landscape.

This role entails establishing and nurturing long lasting strategic partnerships to enhance our wallet share while delivering seamless convenience & superior experience to the user.

Establish and monitor key performance indicators (KPIs) to assess the effectiveness of strategic initiatives and make data-driven recommendations and implement them for continuous improvement.

Stay informed about regulatory changes in the home loans industry and ensure that our strategies align with compliance requirements.

Address all customer queries and concerns with respect to the home loan product, company, and industry, delivering seamless convenience & superior experience to the user.

Assist customers having a home loan offer on Navi App till the final disbursement of the loan and ensure a great customer experience

Ensure that all relevant documents from both builder & customer are collected and submitted as per the standard operating procedure (SOP), ensuring compliance and process adherence.

Coordinate with internal stakeholders such as operations and tech team for smooth disbursement and with external stakeholders such as builders and channel partners to drive better conversions.

Effectively balance time between office-based coordination and active presence at builder sites, especially in events and project launches to increase Navis brand visibility in the market.

Engage with the internal business development team to help scale business with pre-approved real estate projects listed on the Navi App.

Provide insights/feedback to internal teams such as Business, Product, Credit to drive existing or new products and improve our customer experience.

What are we looking for

2 to 4 years of Business Development/Sales background & extremely good negotiation & convincing skills to navigate and influence key decisions during partnership development.

Strong analytical mindset with the ability to translate market insights into actionable strategies.

Business first thinking with a focus on achieving strategic objectives and cultivating impactful alliances.

Proactive approach to problem-solving, and an ability to drive innovation in product and service offerings.

Excellent interpersonal and communication skills, to effectively collaborate with cross functional teams within NAVI and thrive in a fast paced environment.

Demonstrated ability to take ownership and drive results in a dynamic business environment as a self-starter.

Flexible to intra and inter city travel.