Associate - LMS and QA

Associate - LMS and QA

Key Responsibilities

• LMS Content Management:

• Create

  Learning Plans/Curriculums

  and upload

  SCORM/AICC content

  as per training requirements.
• Edit and update e-learning modules using

  Articulate Storyline

  .
• Manage Learning Objects (upload, update, retire, tag management, skill management, badges).
• Organize and manage all courses, content, users, and data within the LMS (

  Moodle

  ).

• Quality Assurance & Testing:

• Test SCORM content

  using tools like Cloud.Scorm.
• Upload and test various content types (SCORM, documents, videos, learning assets) within the LMS.

• Technical Support & Troubleshooting:

• Provide day-to-day

  technical support for end-users

  in the LMS by troubleshooting issues and educating them on platform functionality.
• Investigate any LMS issues, document them, liaise with support teams, and work towards resolution.

• Best Practices & Process Implementation:

• Implement best practices, training guides, and new processes for the LMS (

  Moodle

  ).
• Support

  online e-learning courses deployment

  activities (Pre, During & Post project work).

Qualifications

• Education:

  Graduate degree.

• Experience:

  Proven experience using and managing a

  Learning Management System (Moodle preferred)

  .
• Direct experience with

  Articulate Storyline 360

  .

Skills

• LMS Administration:

  Strong understanding of LMS functionalities, particularly Moodle, for content, user, and data management.

• Technical Troubleshooting:

  Ability to investigate and resolve technical issues within an LMS environment.

• Content Management:

  Proficiency in editing and updating e-learning modules and managing various learning objects.

• Communication:

  Strong interpersonal and good overall communication skills for user support and stakeholder liaison.

• Software Proficiency:

  Proficient with Microsoft Office and Windows-based applications, especially

  Word, Excel, and Outlook

  .

• Work Ethic:

  Ability to take initiative and work independently.