Associate IS Engineer - MES & Scheduling

Department Name: Digital, Technology & Innovation

Role GCF: 3

Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements): Second Shift: 2:00pm 10:00pm IST; Third Shift: 10:00 pm 7:00 am IST.

Role Description:

In this crucial role on the Amgen MES team, you will install, upgrade, support and maintain the MES and Scheduling applications that meet business needs while ensuring system availability and performance. You will collaborate with stakeholders including Operations, Quality, Automation, IT, and global business stakeholders to ensure MES solutions align with strategic goals and user needs. Create and maintain scalable solutions on the Amgen MES Platform, monitor system health, and respond to incidents to minimize downtime.

Roles & Responsibilities:

• Lead day to day operations and maintenance of Amgens Scheduling Platform.
• Stay updated with the latest trends, advancements and standard process for the Scheduling ecosystem.
• Analyze and understand the functional & technical requirements of applications, solutions and systems, translate them into software architecture and design specifications.
• Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software following IS change control and GxP Validation process while exhibiting expertise in Risk Based Validation methodology.
• Serve as the technical support for Scheduling implementations, including requirements gathering, solution architecture, interface design, and system validation.
• Contribute through all project phasesdesign, build, test, deployment, and hypercareensuring delivery commitments are met.
• Ensure technology strategies for Scheduling system enhancements, scalability, and cloud readiness, supporting Amgens digital transformation journey.
• Develop and deliver clear documentation, including functional/technical specifications, validation protocols, and training materials.
• Troubleshoot on Scheduling technical challenges, incident response, and root cause analysis.

Basic Qualifications and Experience:

• Masters or bachelors degree and 0 -1 year of Information Systems experience or related field OR

• Associates degree and 2+ years of Information Systems experience or related field

Functional Skills:

• 2-5 years of experience working in global pharmaceutical Industry
• Experience in Scheduling tools such as VirtECS or the SAP finite scheduling module
• Experience in managing systems, implementing and validating projects in GxP regulated environments.
• Technical expertise in MES and SAP.
• Strong skills in technical documentation, stakeholder engagement, and cross-functional communication.

Good-to-Have Skills:

• Experience with digital scheduling tools and software
• Experience with PAS|X MES and VirtECS or SAP finite scheduling
• Familiarity with ISA-95 standards, data lakes, and supporting digital manufacturing initiatives (e.g., IIoT, AI/ML for manufacturing data).
• Experience working across global, matrixed teams and/or as a technical leader for external vendors/partners.
• Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences.

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.