35 Scheduling Tools Jobs

At Biocon Biologics, we are focused on shaping the future of healthcare for all, with a strong emphasis on patient-centric biosimilars revolution. Our goal is to positively impact a billion lives by promoting a culture of affordable innovation, patient centricity, and disruptive thinking. As a multicultural global company, we value employees who are driven by purpose and passion to collaborate closely with partners and patients. With our comprehensive expertise in biosimilars spanning from development to commercialization, we are committed to delivering high-quality and affordable healthcare solutions to patients worldwide. The Media Coordinator - Global Communications at Biocon Biologics will be instrumental in driving impactful media engagement and strategic communications. This role requires a combination of exceptional organizational skills, media coordination proficiency, and the ability to manage multiple priorities in a fast-paced global setting. The ideal candidate will serve as a reliable partner, ensuring smooth scheduling, flawless execution of media interactions, and representing the company professionally to stakeholders across the globe. Key Responsibilities: - Media & External Coordination: Act as the primary contact for journalists, media agencies, and industry bodies; coordinate interviews, press briefings, and public appearances. Ensure proper scheduling, documentation, and follow-up of all media interactions. - Content & Document Preparation: Manage the documentation of media coverage, correspondence, press materials, and communication assets. - Event & Meeting Hosting: Host visiting media representatives and partners, coordinating logistics for both on-site and virtual events to create professional and engaging experiences. - Travel Management: Organize domestic and international travel itineraries, including visa requirements and accommodation, and provide detailed travel briefs to prepare executives for engagements. - Calendar & Scheduling Management: Maintain and coordinate the executive's calendar, ensuring optimal time allocation for strategic priorities, meetings, and travel during media and critical events. - Information Management: Track action items, follow up on pending tasks, and ensure timely closure of deliverables. - Confidential Support: Handle sensitive information discreetly and uphold the highest standards of confidentiality. Qualifications & Experience: - Bachelor's degree in Business Administration, Communications, or a related field. - 5-8 years of experience in a media coordinator or similar support role, preferably in a global or corporate communications environment. - Strong communication skills (written and verbal) with keen attention to detail. - Experience in collaborating with global cross-functional teams, interacting with senior executives, media, and diverse external stakeholders. - Proficiency in Microsoft Office Suite and familiarity with scheduling tools. - Ability to work independently, prioritize effectively, and manage multiple tasks under tight deadlines. - Professional demeanor with strong interpersonal skills for engaging with senior stakeholders. Key Competencies: - Discretion and integrity in managing sensitive matters. - Strong organizational and time-management abilities. - Proactive problem-solving skills. - Cultural awareness and adaptability in a global work environment.,

The Operations Manager Teleradiology will be responsible for overseeing the end-to-end operational workflow, ensuring efficient scheduling and coordination of radiologists, managing client relationships, tracking radiologist productivity, and collaborating with the sales team to optimize reporting volumes. This role requires strong organizational, communication, and problem-solving skills to maintain a high-performing teleradiology network. Serve as the primary point of contact for clients, addressing operational concerns and ensuring smooth service delivery. Maintain strong client relationships and address service-level agreements (SLAs) effectively. Work closely with clients to understand their reporting needs and ensure seamless execution. Plan and schedule radiologists to ensure 24/7 reporting coverage across different time zones. Coordinate with radiologists to manage shifts, leaves, and availability. Ensure compliance with turnaround times (TATs) and workload balancing. Oversee the radiologist roster to maintain operational efficiency. Proactively monitor real-time schedules and address gaps or conflicts. Implement best practices for workload distribution and shift planning. Track radiologists Relative Value Units (RVUs) and productivity metrics. Analyze reporting volumes and align staffing accordingly. Collaborate with the sales team to forecast and plan volume distribution effectively. Develop and implement operational strategies to enhance teleradiology workflow efficiency. Identify bottlenecks and streamline processes to improve service quality and turnaround times. Ensure integration of technology and AI tools to enhance workflow automation. Work closely with IT, quality assurance, and clinical teams to ensure seamless operations. Support business development initiatives by providing operational insights and feasibility analysis. Collaborate with the finance team to optimize cost-effectiveness in operations. Key Skills & Qualifications: - Bachelor's/Masters degree in Healthcare Administration, Operations Management, or a related field. - Minimum 5-7 years of experience in healthcare operations, preferably in teleradiology or diagnostic services. - Strong understanding of radiology workflows, RVUs, and scheduling principles. - Excellent problem-solving and decision-making skills. - Ability to manage multiple stakeholders and work in a fast-paced environment. - Proficiency in using scheduling tools, PACS/RIS, and workflow automation platforms. - Strong communication and interpersonal skills.,

As a Personal Assistant in our organization, you will play a crucial role in providing administrative and operational support with a high level of organization and proactiveness. Your excellent communication skills and ability to efficiently handle multiple tasks will be essential for success in this role. Your responsibilities will include managing schedules, appointments, and meetings, handling calls and correspondence professionally, coordinating with internal and external stakeholders, organizing important documents and records, assisting in travel planning and event coordination, and ensuring smooth day-to-day operations. To excel in this position, you must have prior experience in a similar role, possess strong organizational, multitasking, and time management abilities, be proficient in MS Office and scheduling tools, demonstrate a high level of professionalism with discretion and attention to detail, and have a proactive approach to anticipate needs and work independently. This full-time role requires availability 6 days a week with a fixed Sunday off. The salary range for this position is 30,000 - 35,000 (In-hand) and the work location is in Indore. Interested candidates meeting the requirements can apply by sending their updated resume to 9303781158 with the subject "Personal Assistant". Join our team as we eagerly await a dedicated professional to contribute to our success. Requirements: - Experience: 1 year in a similar role - Skills: Strong organizational, multitasking, and time management - Technical Proficiency: MS Office, scheduling tools, and email management - Professionalism: Discretion, confidentiality, and attention to detail - Proactive Approach: Ability to anticipate needs and work independently Job Types: Full-time, Permanent Schedule: Day shift, Fixed shift, Weekend availability Education: Bachelor's (Required) Language: English (Required) Work Location: In person,

You are a detail-oriented and proactive Performance Analyst, WFM looking to join a dynamic team focused on supporting workforce management and Operational teams processes. Your responsibilities will include utilizing performance data to ensure the accuracy and integrity of data, maintaining seamless reporting across multiple locations, and supporting client and internal reporting. Your main tasks will involve collecting, analyzing, and presenting key performance metrics to track organizational progress and align with strategic goals. Additionally, you will be responsible for monitoring employee attendance patterns, addressing productivity issues, ensuring schedule adherence, and maximizing billable hours to enhance revenue generation and workforce capacity. You will also play a key role in ensuring compliance with company policies, labor laws, and best practices across HR operations. To excel in this role, you should have previous experience in workforce management or a related field. Proficiency in WFM software and scheduling tools, such as Calabrio, is preferred. Strong skills in using Google Sheets and Microsoft Excel for data management and reporting are essential. Your organizational skills, attention to detail, and excellent verbal and written communication abilities will be crucial in this role. You should also possess the ability to think critically, resolve scheduling conflicts, work well in diverse teams, manage multiple tasks efficiently, and have a good command of the English language. In addition to the required qualifications, having excellent problem-solving skills, the ability to work independently and in a team environment, and familiarity with business intelligence tools like Power BI and Tableau would be advantageous. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule is Monday to Friday, and the work location is in person.,

As a CGI member, you will be part of a dynamic team of builders working towards the common goal of success. CGI, a leading IT and business process services firm with a global presence, is dedicated to helping clients achieve their objectives. Founded in 1976, CGI has grown to include 72,000 professionals across 40 countries. Joining CGI means becoming a part of a company where you can shape your own future. As an IDMC Developer specializing in IICS/IDMC with at least 4 years of experience, you will play a crucial role in the IT Infrastructure team based in Gurgaon. Your primary responsibility will involve collaborating with Subject Matter Experts and Business Analysts to understand the SLF investment product architecture and implementing new features as per project requirements. Your day-to-day tasks will include designing, developing, testing, and supporting ETL applications using Informatica PowerCenter/IICS. You will also work on building interactive dashboards and stories in Tableau based on client requirements. Additionally, you will be involved in a variety of assignments, responding to new business service requests, problem-solving, and technical implementations in coordination with SMEs, Developers, and other stakeholders. To excel in this role, you should have a degree in Computer Science or a related field, along with 1 to 3 years of IT experience. Strong knowledge of ETL tools like Informatica PowerCenter, IICS, relational databases, and scheduling tools will be essential. Your ability to analyze data from various sources and make technical recommendations will be key to the success of the projects you undertake. At CGI, you will be encouraged to take ownership of your work assignments and ensure their successful completion. Collaboration, clear communication, and adherence to development standards are crucial aspects of your role. As a CGI Partner, you will have the opportunity to contribute to the company's strategy and direction, access global resources, and develop innovative solutions that create value for clients. If you are looking to grow your career in a supportive and dynamic environment, CGI offers a competitive compensation package, opportunities for professional development, and a chance to be part of one of the largest IT and business consulting services firms in the world.,

As a Data Integration Engineer specializing in Informatica IICS and PowerCenter, you should possess more than 4 years of practical experience in utilizing these tools. Your expertise should extend to a strong command of SQL and data transformation principles. It is essential to have a background in integrating data across various cloud platforms like AWS or Azure, along with on-premise systems. Familiarity with data warehousing concepts and relational database technologies will be advantageous in this role. Additionally, a good understanding of scheduling tools and job orchestration is necessary. Exposure to DevOps practices such as CI/CD and automation would be considered a valuable asset for this position.,

As a Senior Data Modeler with 5-9 years of experience in Data Warehouse/BI solutions, you will be responsible for designing, developing, and implementing data warehouse and BI solutions. Your expertise in data modeling concepts such as Star Schema, Snowflake Schema, hierarchy, aggregation, and Slowly Changing Dimensions (SCDs) will be crucial in this role. You will work with various RDBMS platforms like Oracle, Teradata, SQL Server, and DB2 to optimize database and SSIS package performance through effective performance tuning techniques. Your responsibilities will also include contributing to testing phases, creating test plans, executing tests, tracking defects, performing root cause analysis, and supporting User Acceptance Testing (UAT). Collaboration with teams, demonstrating strong project management understanding, and utilizing scheduling tools like Tivoli and Autosys will be part of your daily tasks. Your strong understanding of Data Modeling principles and practices, along with proven expertise in SSIS, Data Warehousing, Business Intelligence, and SQL, will be essential in successfully fulfilling the requirements of this role. If you possess the required skills and experience, including proficiency in at least one RDBMS, experience with testing activities, and familiarity with project management methodologies, we encourage you to apply for this urgent opening. Join our team and contribute to the development and maintenance of ETL processes using SSIS to drive data-driven decision-making across the organization.,

Excellent communication and interpersonal skills. Friendly, approachable, and professional attitude. Strong organizational and multitasking abilities. Basic computer proficiency Presentable and confident in dealing with clients and vendors.

As a Data Integration Engineer specializing in Informatica IICS and PowerCenter, you will leverage your 4+ years of hands-on experience to seamlessly integrate data across various platforms. Your strong proficiency in SQL and data transformation logic will be instrumental in ensuring efficient data flows. You will showcase your expertise by integrating data not only within on-premise systems but also across cloud platforms such as AWS or Azure. Your familiarity with data warehousing concepts and relational database technologies will be essential in designing and implementing effective data integration solutions. In this role, a good understanding of scheduling tools and job orchestration will enable you to streamline data workflows effectively. Exposure to DevOps practices like CI/CD and automation will be advantageous as you contribute to the continuous improvement and automation of data integration processes. Join our team and play a pivotal role in driving seamless data integration across diverse platforms, contributing to the overall success of our data integration initiatives.,

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III at JPMorgan Chase within the Commercial & Investment Bank Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Provide front line technology support to Credit Exotics trading desk. Deliver end-to-end application or infrastructure service to support successful business operations. Maintain the firm's systems daily to ensure operational stability and availability. Monitor production environments for anomalies and address issues using standard observability tools. Identify issues for escalation and communication, and provide solutions to business and technology stakeholders. Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. **Required Qualifications, Capabilities, And Skills:** - 3+ years of experience troubleshooting, resolving, and maintaining information technology services. - Demonstrated knowledge of applications or infrastructure in a large-scale technology environment, including on-premises and public cloud. - Experience in observability and monitoring tools and techniques. - Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. - Knowledge of LINUX/UNIX operating systems, including executing functional commands. - Familiarity with scheduling tools like Autosys and Control M. - Proficiency in database technologies, including the ability to develop and execute SQL queries. - Knowledge of development tools such as Jenkins, Git, and BitBucket. **Preferred Qualifications, Capabilities, And Skills:** - Experience with Python or Basic Cloud knowledge (AWS or Kubernetes). - Working understanding of public cloud environments. - Proficiency in handling basic to advanced levels of Excel. - Experience or knowledge of working in a DevOps / SRE model is advantageous. - Desirable experience in supporting Exotics / Front office desk.,

As an Assistant Manager in the Infrastructure and Climate Advisory (ICA) team at KGS, you will play a crucial role in supporting client engagements and delivering high-quality outcomes within set plans, budgets, and standards. Your responsibilities will include identifying potential challenges in client engagements, developing initial solutions, and contributing to the development of thought leadership materials to enhance market intelligence and sector knowledge. You will be expected to stay informed on industry trends, competitor moves, and product/service developments to maintain a competitive edge. Additionally, you will independently engage with domestic and global stakeholders, manage expectations, and prioritize work effectively. Strong multi-tasking abilities and efficiency in working with geographically dispersed teams in a fast-paced environment are essential for success in this role. To excel in this position, you should hold educational qualifications such as MBAs, Postgraduates, or Engineers from leading Indian/International educational institutions. Candidates with certifications from renowned institutes like PMI, APM, PMO, or equivalent relevant certifications are preferred. Ideal candidates will have 6-8 years of relevant experience in infrastructure sectors gained in global research and consulting firms. Experience in major projects and programmes, particularly in priority sectors like transport, defence, power, utilities, or nuclear, will be advantageous. Key technical and functional skills required for this role include expertise in capital investment planning, portfolio management, and capital delivery transformations. You should have proven abilities in designing and enhancing project controls, implementing change management strategies, and conducting maturity assessments and assurance reviews for troubled projects. Proficiency in digital and AI transformation, along with strong commercial awareness and experience in managing client accounts and bids, are also important for this role. Proficiency in Microsoft Office Suite and knowledge of software tools like Power BI, Alteryx, Scheduling tools, BIM, and Power Apps will be beneficial. Key behavioral attributes for success in this role include personal drive, a positive attitude, effective written and verbal communication skills, and good interpersonal skills to collaborate effectively within a team. The interview process for this position will consist of 3 rounds of interviews and 1 case study. If you are looking to make a meaningful impact in the infrastructure and climate advisory space and have the required qualifications and experience, this role at KGS may be the right fit for you.,

As a Data Engineer (AWS) at our company, you will be utilizing your 3-5 years of experience, with a minimum of 3 years specifically focused on AWS cloud services. Your main responsibilities will revolve around providing technical support for data engineering systems, including troubleshooting issues related to data pipelines, AWS services, Snowflake, Hadoop, and Spark. Your day-to-day tasks will include investigating and resolving issues in data pipelines, optimizing Spark jobs, managing incidents related to data processing, and collaborating with cross-functional teams to address critical issues promptly. You will also need to possess a solid understanding of big data architectures such as Hadoop, Spark, Kafka, and Hive. To excel in this role, you must have hands-on experience with Hadoop, Spark with Python on AWS, knowledge of Terraform templates for infrastructure provisioning, and at least 3 years of experience in BI/DW development with Data Model Architecture/Design. Your familiarity with CI/CD implementation, scheduling tools and techniques on Hadoop/EMR, and best practices in cloud-based data engineering and support will be highly beneficial. Your technical essentials should include proven experience in providing technical support for data engineering systems, a strong understanding of AWS services like S3, Glue, Redshift, EMR, Lambda, Athena, and Step Functions, as well as hands-on experience supporting Snowflake, Hadoop, Spark, and Python in a production environment. Additionally, you should possess excellent problem-solving skills, analytical abilities, and communication skills to effectively work with cross-functional teams. Preferred qualifications for this role include being an AWS Certified Solutions Architect Associate. As a self-motivated team player with strong analytical skills and effective communication abilities, you will thrive in our dynamic and passionate work environment. If you are looking to work with a team of enthusiastic professionals and enjoy continuous growth, this position is perfect for you.,

The Apps Support Analyst 1 role is an entry-level position that requires a solid understanding of processes, procedures, and systems necessary to carry out assigned tasks. You should have a basic grasp of the underlying concepts and principles relevant to the job. It is important to comprehend how your team collaborates with others to achieve common goals. Your role involves making informed decisions based on factual analysis and resolving issues by applying your technical knowledge. While you will be guided by precedents, you are expected to demonstrate the ability to communicate information concisely and effectively to a diverse audience. The impact of your role is primarily confined to your own job responsibilities, with a limited direct effect on the overall business. Responsibilities: - Possess a good understanding of application support procedures and concepts, along with basic knowledge of other technical areas required to maintain and improve existing applications and their operational environments. - Analyze existing system logic and suggest enhancements or fixes. - Conduct thorough fact-finding and document requirements accurately. - Collaborate with relevant development and production support teams. - Apply your understanding of team dynamics in accomplishing shared objectives. - Evaluate the applicability of past experiences and weigh options in uncharted circumstances. - Contribute to the quality of activities provided, with a direct impact limited to your role. - Communicate ideas and information clearly and logically. - Carry out additional duties and tasks as assigned. Qualifications: - 1-2 years of experience in application development and/or application support. - Proficiency in Ab Initio and Database-related projects. - Familiarity with Unix commands, Oracle SQL, PL/SQL, ETL, WebSphere, job scheduling tools, and system monitoring tools like App Dynamic. - Knowledge of IT service processes such as ITIL and a DevOps mindset. - Understanding of the finance accounting domain. - Strong oral and written communication skills. - Attention to detail, troubleshooting, and log analysis skills across application components. - Willingness to work flexible hours. - Basic experience in an Apps Support role, either through a combination of education and/or work experience. - Basic knowledge or interest in application support procedures, concepts, and other technical areas. - Involvement in process improvements. - Previous exposure or interest in standardizing procedures and practices. - Analytical and troubleshooting capabilities. - Familiarity with banking applications and server infrastructure. - Basic knowledge of Operating Systems. - Good interpersonal and communication skills, with a collaborative mindset. Education: - Bachelor's/University degree or equivalent experience. For a person with a disability seeking accommodations to utilize our search tools or apply for a career opportunity, please review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster for more information.,

You will be a proactive, organized, and detail-oriented Personal Assistant responsible for providing administrative and personal support to our senior management team. This role is well-suited for a fresher who is eager to learn and establish a career in administrative and executive support. Your key responsibilities will include managing calendars and schedules efficiently, organizing meetings and events, making travel arrangements such as booking flights and accommodations, handling communication through emails and phone calls professionally, coordinating tasks and projects, preparing various documents like reports and presentations, running errands, and maintaining confidentiality when dealing with sensitive information. To excel in this role, you should have proven experience as a Personal Assistant, Executive Assistant, or a similar position, possess strong organizational and multitasking skills, demonstrate excellent written and verbal communication abilities, be proficient in MS Office applications (Word, Excel, PowerPoint) and scheduling tools, have the capacity to work independently and under pressure, and exhibit trustworthiness, attention to detail, and a proactive approach. This position is particularly suitable for an individual at a mid-career stage with at least 1 year of relevant experience. While not mandatory, a Bachelor's degree in Business Administration or a related field would be a preferred qualification for this role.,

As a Technical Consultant/Technical Architect with expertise in Fund Accounting, Oracle, and Informatica, you will collaborate with Delivery Managers, System/Business Analysts, and other subject matter experts to comprehend project requirements and design effective solutions. You will play a key role in estimating efforts for new projects and proposals, as well as producing/reviewing technical specifications and unit test cases for ongoing interfaces development. Your responsibilities will include developing and implementing standards, procedures, and best practices for data maintenance, reconciliation, and exception management. You will be expected to demonstrate technical leadership, produce design/technical specifications, propose solutions, and estimate project timelines. Additionally, your role will involve guiding and mentoring junior team members in developing solutions on the GFDR platform. Requirements: - Possess 10-12 years of experience in technical leadership within data warehousing and Business Intelligence domains - Proficiency in Oracle SQL/PLSQL and stored procedures - Familiarity with Source Control Tools (Clear Case preferred) - Sound understanding of Data Warehouse, Datamart, and ODS concepts - Experience in UNIX and PERL scripting - Proficiency in standard ETL tools like Informatica Power Centre - Demonstrated technical leadership in Eagle, Oracle, Unix Scripting, Perl, and scheduling tools such as Autosys/Control - Experience with job scheduling tools (Control-M preferred) - Strong knowledge of data modeling, data normalization, and performance optimization techniques - Ability to guide/mentor juniors in solution building and troubleshooting - Exposure to fund accounting concepts/systems and master data management is desirable - Familiarity with data distribution and access concepts and ability to translate conceptual models into physical ones - Excellent interpersonal and communication skills - Capability to collaborate effectively with cross-functional teams - Willingness to work as part of a team engaged in both development and production support activities Industry: IT/Computers-Software Role: Technical Architect Key Skills: Oracle, PL/SQL, Informatica, Autosys/Control, Fund Accounting, Eagle Education: B.E/B.Tech If you meet the qualifications and are excited about taking on a challenging and rewarding role as a Technical Consultant/Technical Architect with a focus on Fund Accounting, Oracle, and Informatica, we encourage you to reach out to us at jobs@augustainfotech.com.,

The Integration Architect, AVP position in Pune, India, involves defining technical integration solutions for IT applications and guiding squad members in designing, building, testing, and delivering high-quality software solutions. An essential aspect of the role is translating functional and non-functional business requirements into appropriate technical solution designs using best practices and consistent integration patterns. Collaboration with Solution Architect, Product Owner, Chapter Lead, and Squad Members is crucial to ensure adherence to integration design and maintain technical and interface design documentation. You will be responsible for understanding requirements from stakeholders, defining technical integration architecture aligned with requirements, ensuring integration design compliance with architectural blueprints and security standards, creating technical documentation, providing guidance to squad members, and optimizing integration architecture for maintainability, scalability, and cost-effectiveness. Collaboration with Solution Architects and Enterprise Architects, presenting integration proposals to stakeholders, contributing to peer reviews, and staying updated on new technologies are key responsibilities. The ideal candidate will have experience in defining and developing technical solution designs, strong analytical skills, persuasive communication abilities, familiarity with architecture patterns, experience in Agile methodologies, expertise in Integration Architecture, networking concepts, secure communication, financial processing system interfaces, Java technologies, web and application servers, database systems, job scheduling tools, and API solution architecture. Training, coaching, and a culture of continuous learning are provided to support career development. The company values empowerment, responsibility, commercial thinking, initiative, and collaboration. Applications from all individuals are welcome, and a positive, fair, and inclusive work environment is promoted. For more information about the company, please visit the official website at https://www.db.com/company/company.htm.,

The position is full-time and requires an experienced individual with a relevant combination of work and education, ideally holding a Master's Degree. The role involves providing Automation and IT support to FIS Wealth Solutions Business, specifically focusing on Development and Support for Wealth Outsourcing (BPaas) clients within the GDO Wealth IT team in India. Your responsibilities will include supporting user queries and tickets on trust accounting systems using SQL, troubleshooting issues with Access Databases, conducting complex issue triage, investigation, and coordination to closure, monitoring jobs and feeds, involvement in and ownership of releases and upgrades, implementation of production changes, and potentially developing and implementing solutions that require analysis and research. You will work on small to large, complex projects that demand increased skill in business modeling and requirements definition across multiple products/services and technical environments. Additionally, you will plan, perform, and implement process improvement initiatives, and be responsible for the most complex business and systems process analysis, design, and simulation. To excel in this role, you should have 6-8 years of experience supporting applications with financial data, adept at handling user queries and problem-solving, willingness to learn new technologies, hands-on experience with Microsoft SQL Server, proficiency in Microsoft Access (mandatory), advanced Excel skills including VBA and Macros (required), experience with job scheduling tools (preferred), and proficiency in Python (preferred). Qualifications required for this position include a degree or equivalent. Desirable competencies include excellent oral and written communication skills, time management, prioritization, strong interpersonal skills, customer orientation, commitment to service quality, strong research and analytical skills with attention to detail, collaboration with different groups, an organized approach to manage and adapt priorities, and being a team player. At FIS, we offer a flexible and creative work environment, diverse and collaborative atmosphere, professional and personal development resources, opportunities to volunteer and support charities, competitive salary, and benefits to help you learn, grow, and make an impact in your career. FIS is committed to protecting the privacy and security of all personal information processed to provide services to clients. Recruitment at FIS primarily follows a direct sourcing model, and a small portion of hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings or employees.,

As a Customer Service Coordinator at Locus Fire & Security India Pvt Ltd, located in Gurugram, you will play a vital role in ensuring outstanding service delivery to our clients. You will serve as the primary point of contact for customer inquiries, effectively coordinating service requests between customers, field technicians, and internal teams to guarantee prompt resolutions and uphold high levels of customer satisfaction. Your responsibilities will include addressing customer concerns via phone, email, and chat, providing accurate information on services, scheduling, and billing, as well as scheduling and dispatching field technicians for installations, maintenance, and emergency services. In addition, you will be responsible for maintaining clear communication channels between customers and service teams, updating customer records and work orders in the company's CRM/system, and generating reports on service requests, response times, and customer feedback. Furthermore, you will be expected to identify and escalate critical issues to relevant departments, resolve customer complaints efficiently, and suggest improvements to enhance service efficiency and customer experience. Your qualifications should include a Bachelor's degree in Business Administration, Communications, or a related field, along with a minimum of 2 years of experience in customer service, preferably in fire & security, facilities management, or a technical service industry. To excel in this role, you should possess excellent verbal and written communication skills in English and the local language, proficiency in CRM software, MS Office, and scheduling tools, strong problem-solving and multitasking abilities, and knowledge of fire safety/security systems (preferred but not mandatory). Key competencies required include a customer-focused attitude, patience, empathy, the ability to work under pressure and meet deadlines, and strong organizational skills. This full-time position may occasionally require overtime or on-call support and is office-based with standard working hours. If you meet the qualifications and are interested in joining our team, please submit your resume to info@lcouslimited.com. Locus Fire & Security India Pvt Ltd is an equal-opportunity employer offering benefits such as a flexible schedule and Provident Fund. We look forward to receiving your application.,

Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time.

Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time.

Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time.

As a Senior Executive in the Utilities & Others sector in Noida, you will be responsible for managing the scheduling/forecasting process of the program. Your key duties and responsibilities will include creating agent schedules, IDPs, and making necessary adjustments, acting as a backup for the WF Manager, managing employee information changes inside the WFO system, and effectively communicating with internal and external customers. You will also be accountable for balancing staffing requirements with operational efficiencies and financial goals, efficiently managing intra-day staffing and service level, providing timely and accurate reports on intra-day performance, monitoring and driving schedule adherence, and performing other duties and assignments as directed. To be successful in this role, you must have a minimum of 2 years of WFM experience in a call center inbound voice process and at least 1 year of Scheduling/Forecasting experience using tools like eWFM, Blue Pumpkin/Impact 360, or IEX. Additionally, you should demonstrate the ability to prioritize workload, meet deadlines, and perform multiple tasks with attention to detail. Strong critical thinking, problem-solving, and interpersonal skills are essential, along with the capability to give and receive feedback with peers and business partners. You should also be able to work independently with minimal supervision, possess sound arithmetic, analytical, and problem-solving abilities, and adapt to workload and multitask effectively in a dynamic environment. Excellent verbal, written, and comprehension skills are required, as well as the ability to scrub, dissect, and shape data to create customized reports. Moreover, you should have good knowledge of WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS, etc., and be proficient in creating forecasts, schedules, and IDPs, as well as running scenarios inside a WFM tool. Strong Excel skills are a must, enabling you to scrub, dissect, and shape data to generate customized reports. Overall, you will play a crucial role in ensuring efficient workforce management and operational excellence in a fast-paced environment. If you have the relevant experience and skills mentioned above and are looking for a challenging opportunity in Noida, we encourage you to apply for this Senior Executive position in the Utilities & Others sector.,

Preferred candidate profile Good communication skills Candidates should have minimum 6 years of experience in scheduling Overall 10 years of experience in WFM or Global Command Center operations should have experience working on IEX tool mandatory Additional details mode of work remote or hybrid shift Flexible to work for US and UK Office location Bommanahalli Bangalore Role & responsibilities Manage the headcount forecasting process with consideration of known business events and strategies Develop, supervise, lead, & coach a specialized Workforce Planning team, from the ground up, in defining best practices for producing accurate forecasts and schedules that will optimize cost effectiveness and operational efficiency, while meeting Service Level objectives to deliver a high degree of Guest Satisfaction. Analyze trends within assigned operations, including contact volumes, contact patterns, in-store traffic, inbound & outbound shipments, staff productivity, staff capacity and resource allocation, and use the analysis results to forecast arrival patterns. Manage large amounts of data to identify workforce shortages, conduct root cause analysis while working toward strategically impactful solutions to address these issues. Work with marketing and finance partners to understand key drivers (such as specialty programs and environmental issues) and capacity needs. Leverage and manage historical data to develop educated assumptions for planned initiatives and future forecast periods. Assure accurate monthly/weekly/daily/intraday forecasts Lead Operational meetings with Management, to ensure everyone is proactively prepared for the expected events of the day. Manage configuration and support of ongoing initiatives such as flexible schedules and PTO allowances. Provide real time and historical contact centre data to management team, including key performance indicators such as AHT, Shrinkage, Adherence, Conformance, Service Level etc., working closely with them to proactively identify ways to improve results. Assume ultimate responsibly for daily Service Level attainment through properly Forecasting call volumes and AHT, producing efficient schedules, and effectively managing the intraday operation. Drive the Workforce Planning team to meet its weekly, monthly, and annual expectations on the critical Forecasting Accuracy, Schedule Efficiency, and Agent Delivery KPIs that are specific to the Workforce Planning team. Recommend, organize, develop and help implement process improvements and training enhancements, using experience and facts to support. Manage schedule interface staffing rules and settings to maximum use of the application and assure a positive end user experience. Serve as an internal expert on Key Performance Indicators ("KPIs") that impact the ability to consistently and effectively meet Service Level and guest expectations. Assure timely system updates of staff movement, historical results and proper trending within the WFM application. Other duties and special projects as assigned.

As a Technical Consultant / Technical Architect with Fund Accounting experience and proficiency in Oracle and Informatica, your primary responsibility will be to collaborate with Delivery Managers, System/Business Analysts, and other subject matter experts to comprehend project requirements. Your role will involve designing solutions, providing effort estimation for new projects/proposals, and developing technical specifications and unit test cases for the interfaces under development. You will be expected to establish and implement standards, procedures, and best practices for data maintenance, reconciliation, and exception management. Your technical leadership skills will be crucial in proposing solutions, estimating projects, and guiding/mentoring junior team members in developing solutions on the GFDR platform. Key Requirements: - 10-12 years of experience in technical leadership within data warehousing and Business Intelligence fields - Proficiency in Oracle SQL/PLSQL and Stored Procedures - Familiarity with Source Control Tools, preferably Clear Case - Sound understanding of Data Warehouse, Datamart, and ODS concepts - Experience in UNIX and PERL scripting - Proficiency in standard ETL tools like Informatica Power Centre - Technical leadership in Eagle, Oracle, Unix Scripting, Perl, and job scheduling tools like Autosys/Control - Strong knowledge of data modeling, data normalization, and performance optimization techniques - Exposure to fund accounting concepts/systems and master data management is desirable - Ability to work collaboratively with cross-functional teams and provide guidance to junior team members - Excellent interpersonal and communication skills - Willingness to work both in development and production support activities Industry: IT/Computers-Software Role: Technical Architect Key Skills: Oracle, PL/SQL, Informatica, Autosys/Control, Fund Accounting, Eagle Education: B.E/B.Tech Email ID: jobs@augustainfotech.com If you meet the specified requirements and are passionate about delivering innovative solutions in a collaborative environment, we encourage you to apply for this exciting opportunity.,

Looking for a Social Media Manager to handle daily postings, bring fresh content ideas with references, and run Google & Meta ads. Must be trend-savvy, creative, and performance-focused with knowledge of paid campaigns and social media tools.