Associate Hr Specialist

We are looking for a highly organized and service-oriented Associate, People Group Shared Services COE to support our global HR operations team. The ideal candidate will have hands-on experience in HR case management systems, inbox management, onboarding and offboarding processes, I-9 compliance, and Workday data processing.

• Create a positive team experience.
• Respond and provide timely assistance to employee and manager People related inquiries.
• Support key People processes, including employee life cycle events from onboarding to offboarding.

Client:

• Monitor and manage shared HR inboxes, triaging and responding to inquiries in a timely and professional manner.
• Handle HR requests using ticketing systems (e.g., ServiceNow, Zendesk, Ivanti), ensuring accurate tracking, categorization, and resolution within SLA.
• Provide day-to-day support for global HR operations, including navigation assistance for employees and managers across multiple regions.
• Accurately process and maintain employee data in Workday, including hires, terminations, job changes, and organizational updates.
• Coordinate the end-to-end onboarding and offboarding process, ensuring compliance with checklists, stakeholder communication, and system updates.
• Manage the collection, verification, and storage of I-9 documents in line with legal and audit requirements.
• Maintain documentation and SOPs; recommend and support improvements in HR service delivery processes.
• Generate standard reports and respond to ad-hoc data requests as needed.

Value:

• Determine appropriate action to resolve duplicate, inaccurate or unclear information.
• Completes tasks assigned by leadership with a sense of urgency and confidentiality where needed.

Education and Experience:

• Bachelors degree in human resources, Business Administration, or a related field
• 0 to 3 years of experience in HR operations, HR shared services, or similar support roles; Computer literate with experience with Microsoft Office.
• HRMS experience (Workday preferred).