Associate Director, Product Management & Center of Excellence

As an Associate Director of product management within the team, you will be responsible for evangelizing and driving the product operating model at our Pune hub. This is a high visibility leadership role that involves influencing senior leadership, peers, and junior members within the Pune organization. You are an ideal candidate for the role if you bring in a diverse set of skills and experience in building and scaling technology products for internal users, while collaborating across cross-functional groups evaluating tradeoffs among competing priorities.

This role might be for you if you are excited about driving change and transformation and have proven expertise and experience in building and scaling digital products for internal or external consumption. You are passionate about coaching, mentoring, upskilling, and training product teams. You do this because you have proven expertise in product management principles and best practices. You scale yourself and your expertise by codifying your thinking through playbooks, templates, and standards. You make your theory relevant by diving into individual product areas and adding value to how they go about building their vision, strategy, roadmaps, and execution. You love problem-solving and devising creative solutions to meet the needs of the business. You are customer obsessed, data-driven, and able to operate with minimal supervision. You are able to form relationships with your peers and influence them into new ways of working while respectfully understanding their current ways of working.

Key job responsibilities:

• Product Operating Model:

Develop a clear understanding of the operating model, how it is different from the current model and be able to articulate the change to different levels of the organization

• Conduct trainings:

Work with product management COE leadership in the US to upskill and train product teams in driving product vision, roadmaps, strategy.

• Product development process management:

Partnering with product delivery teams on the development process, including sprint planning, backlog grooming, and release management.

• Metrics and analytics:

Collaborating with product success teams to track key product metrics to measure success and identify areas for optimization.

• Feedback loop:

Assess gaps in talent, product quality and identify areas of continuous improvement in our ways of working. Work with senior leaders to bridge gaps.

Basic Qualifications

• Bachelors degree
• Experience owning/driving product vision, roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience managing stakeholders across different functions and departments

Preferred Qualifications

• Experience in building and driving adoption of new tools
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience driving transformation across cross functional groups