Associate Director

Profile Description:

This role of a Portfolio Leader would be to lead a team of BI Professional and help transform information & data into insights and thereby enable data based decision support for operations leaders to improve cash outcomes. The role will also focus on Cost Optimization and Client Management.

• Monitor the SLAs and update the stakeholders proactively on the trends
• Responsible for identifying gaps in the metrics defined by the team and identifying trends within data sets
• Identifying cash escalations / Global issues and resolving them with the Operations and Client to accelerate cash.
• Identify new use cases for statistical modeling and Automations
• Responsible for client & C suite facing reports & metrics to drill down analysis and automation
• Identify Key Improvement Area providing domain specific updates and Monitor current cash trend and forecast cash using business intelligence tools
• Manage all reporting activities for all key business metrics for internal and external customers - ensure delivery of accurate reports on time every time
• Provide deep dive data analysis and insights on sub optimal performance on key RCM metrics
• Manage ad hoc requests for RCM and enterprise level metrics analysis and reports from leadership and operational stakeholders
• Engage in new transitions to set up seamless reporting systems.

• Schedule monthly collaboration meets with team and Operations process updates, key metrics, cash dip analysis and Ad Hocs analysis requests.
• Engage with client leadership, understand their business requirements and aim to resolve those through data reporting and analytics - ex: identify shift in patterns of coding patterns for providers, looking at billing practices and revenue integrity, run under/over payment reports (Margin Only)
• Manage conflicting priorities and working relationships effectively
• Client MBR reporting
• Set-up process KPI reporting systems for new clients.