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Associate Director - Backend Operation (RCM)

Associate Director - Backend Operation (RCM)

R1 RCM

15 - 18 years

30 - 35 Lacs

Gurgaon Noida

Posted:2 months ago| Platform:

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Skills Required

Cash posting Revenue Cycle Management AR followup US Healthcare Medical Billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Title: Associate Director (9I) Function: Follow-Up Location: NCR (Noida sec 135 / Gurugram Sec 21/ Gurugram Sec – 48) Shift Timings: 18:00 to 03:00 Hrs. Responsibilities: Lead a team of operations (Span of ~650) for multiple LOB’s (Follow-Up, Billing & Cash Posting). In this role you are required to identify Process Improvement opportunities Support the Automation initiatives from a co-ordination & post implementation standpoint Manage portfolio of improvement / reengineering projects for the backend services Responsible for P&L management. Driving employee engagement and associated scores. Work closely with Quality, training, Onshore counter parts in driving results Mentor and lead improvement projects. Generate business impact through Improvement initiatives. Establish and monitor key performance indicators (KPIs) to measure success and ensure efficiency. Collaborate with department heads to drive performance improvements and achieve targets. Streamline operations to reduce costs, improve productivity, and enhance customer satisfaction. Identify cost-saving opportunities without compromising quality or service delivery. Address and resolve challenges efficiently while minimizing disruptions. Pre- Requisite: 10-15 years of experience in end-to-end RCM including AR follow up, billing, cash posting, credit in Acute / Hospital Billing. 10 years of people management experience is preferred. Should have excellent RCM domain knowledge. Skills Required: Strategic thinking and problem-solving skills. High attention to detail and organizational abilities. Ability to thrive in a fast-paced, dynamic environment. To learn more, visit: www.r1rcm.com

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R1 RCM

www.r1rcm.com

Healthcare Revenue Cycle Management

Naperville

Over 4,000 Employees

564 Jobs

Key People

Joe Flanagan

CEO
Cynthia Chmielewski

CFO
John D. Kelly

Chief Technology Officer

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Associate Director - Backend Operation (RCM)

Experience & Salary

Skills Required

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