Associate Debt Manager-Flows-Personal Loan

As an Associate Debt Manager at IDFC FIRST Bank in Surat, Gujarat, you will be responsible for managing the collections process for personal loans in the field. Your role will involve building and maintaining relationships with customers, monitoring collection activities, collaborating with internal teams, and staying updated on industry regulations. - Build and maintain relationships with customers to understand their financial situation and provide appropriate solutions - Monitor and track collection activities and report on progress to management - Collaborate with internal teams such as credit, risk, and legal to resolve complex collection cases - Stay updated on industry regulations and compliance requirements related to collections Qualifications: - Bachelor's degree in finance, business, or a related field - Minimum of 2 years of experience in collections, preferably in the banking or financial services industry - Strong understanding of personal loan products and collections processes - Excellent communication and negotiation skills - Ability to work independently and in a team environment - Proficient in Microsoft Office and other relevant software - Willingness to travel for field visits as needed,