Associate Consultant

Job Description

Experience: 2 to 5 Years (Relevant) This is a client facing role with the key responsibility of undertaking digital transformation of construction operations for our clients through successful delivery and implementation of customer product to the client. Responsibilities: · Support in engaging and managing the client for construction operations transformation. · Coordinate & understand client projects, processes, plans etc. · Set up and implement across client projects as per client requirements. · Conduct product training and handhold the customer on using the product. · Interact and liaison with client users and teams on various procedures such as resolution of queries / issue / escalation etc. · Proactively support client management by undertaking & presenting project related analysis-based insights from data in the company to help clients expedite construction. · Prepare case studies to quantify and present the impact of company delivered to client projects. · Undertake client feedback on product improvements and provide it to the company product team for consideration. · Ensure the highest quality of software delivery to clients. · Ensure completion of project delivery milestones as per schedule. · Provide product demos whenever required and help the sales team in securing deals Experience and Qualification: · Bachelor’s degree in civil engineering from a reputed college (preferably Tier 1 college). · MBA / PGDM in construction management from NICMAR or IIM institute (preferably Tier 1 college). · 2 to 4 years of work experience (relevant) · Experience of working on construction project sites, preferably roads or metro or buildings. · Experience of preparing high quality presentations to clients / customers. · Experience in using MS Excel or similar tools for analysis, modeling, dashboards etc. · Experience of working with project management software. Skill Requirements: · Ability to multitask effectively and work independently as well as part of a team. · Strong analytical and problem-solving skills to identify and solve client issues. · Excellent organizational and time management skills. · Strong relationship building skills with exceptional communication & client service skills. · Highly detail oriented with a knack for analysis-based insights identification Show more Show less