Associate

Axis Services

1 - 3 years

2 - 5 Lacs

hyderabad

Posted:9 hours ago| Platform:

Apply

Skills Required

non voice process blended process customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handle
international non-voice interactions
(Email/Chat/Back-office)
Resolve customer queries accurately within defined
SLAs and quality standards
.
Maintain
excellent written communication
and professional tone.
Ensure
process, data security, and compliance adherence
.
Update customer records and document interactions accurately.

Preferred candidate profile

Graduate (mandatory)
Minimum
1 year experience
in
international customer support (Non-Voice preferred)
Excellent
written English communication skills
Clear
EPFO records
with
no absconding history
Immediate joiners preferred
5 days working 2 week offs
1 way cab (upto 25kms )

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