Associate Account Manager

Webmd Guru

2 - 7 years

4 - 9 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

french project management oncology smb account management spanish cme customer service automotive software services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Education : Any Bachelors Degree

Experience : 3 + years experience

Work Timing: 12pm to 9pm (IST)

PositionRequirements:

Minimum of 2 years experience of
account management and/or project management
Passion for customer service and for ensuring that our physicians and clients have the best experience possible
Proven ability to multi-task in a fast-paced environment, responsible and results driven
Excellent organization and documentation skills
Excellent presentation and strong communication skills. Demonstrated experience of successful stakeholder management
Ability to quickly forge and maintain relationships
Results-oriented with a positive outlook and a clear focus on quality of deliverables
A proactive project planner who continually strives for improved efficiency
Diplomatic, credible and comfortable in dealing with senior executives
Effective negotiator, able to influence stakeholders to achieve mutually beneficial outcomes
Spanish, French and/or German language ability would be beneficial
Experience of digital, agency and/or pharmaceutical industry is preferred
Knowledge of marketing-related creative process
Experience with medical/legal review process within the pharmaceutical industry is good to have
Knowledge of ABPI and other country-level pharmaceutical guidelines/review requirements
Experience in delivering online campaigns, e.g. banner ads, emails, microsites, landing pages, websites, online content production is good to have
Experience with global campaigns highly preferred
Experience with content/task management systems helpful, in particular Workfront

Role&Responsibilities:

Building and maintaining strong client relationships that will assist in smooth and on-time project development and execution, benefiting future business
Working with pharmaceutical and other healthcare clients based across the world
Project management - to organize and manage a portfolio of projects including the scope, deliverables and revenue management, along with any assumptions and dependencies
Proactive change management and expectation setting amongst all stakeholders
Communicating client needs and expectations clearly across development and production teams
Executing campaign deliverables according to processes and procedures
Meeting consistently with internal and external teams to manage timings, assets, progress and client deliverables

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