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Otis
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Assoc, Software Engrg

Assoc, Software Engrg

Otis

1 - 3 years

5 - 6 Lacs

Hyderabad

Posted:1 day ago| Platform:

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Skills Required

Training Ticketing Sales Focus Debugging Manager Technology field engineering SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

The candidate should be willing to take up the responsibility of working with QRT. He should be good in .NET and SQL DB. He should ensures the timely resoulution of any field issues and willing to debug the production issues and suggest solution options.
On a typical day you will: He should be looking at snow ticket issues and understand the priority of the ticket. He should be working closley with the QRT to identify which ticket he/she should suppose to analyse and work. Post takeing the ticket he should ensure SLA should be maintatined in order to provide solution to the production user. What You Will Need to be Successful: Meet the SLA of every ticket assigned.

Work with the team and guide the team whenever required or take guidance.

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Assoc, Software Engrg