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Assistant Vice President-Business Management -Professional Services

Assistant Vice President-Business Management -Professional Services

EXL

0 years

0 Lacs

gurugram haryana india

Posted:4 days ago| Platform:

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Skills Required

management service compliance automation technology integration chat

Work Mode

On-site

Job Type

Full Time

Job Description

The AVP – Travel Domain is responsible for leading, optimizing, and transforming large-scale travel contact centre operations. This role ensures operational excellence, service quality, and compliance while driving automation, travel technology integration, and continuous improvement across multiple customer touchpoints (voice, email, chat). The AVP will collaborate with global stakeholders, clients, and cross-functional teams to achieve business targets, enhance customer experience, and deliver cost efficiencies.
Candidate is open to relocating to the Philippines

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Assistant Vice President-Business Management -Professional Services