Assistant Store Manager Operations

Company Description

Brownie Heaven is a product-centric brand created and conceptualized by Chef Nishant, a Gold Medallist from the Welcome Group Graduate School of Hotel Administration, Manipal, and former Jr Sous Chef with ITC Hotels. Brownie Heaven continually strives to set a benchmark in creativity and presentation while maintaining high standards of quality. With a focus on delivering exceptional brownie experiences, Brownie Heaven ensures every product meets the highest standards.

Role Description

This is a full-time on-site role located in Chennai for an Assistant Store Manager - Operations. The Assistant Store Manager will be responsible for overseeing daily store operations, managing staff, ensuring high-quality customer service, and maintaining inventory. Additionally, the role will involve coordinating with the kitchen team to ensure product standards are met and managing daily sales and financial transactions.

Qualifications

• Retail management and operations experience
• Excellent customer service and interpersonal skills
• Staff management and leadership abilities
• Inventory control and financial transaction management
• Ability to work effectively and efficiently in a fast-paced environment
• Commitment to maintaining product quality and presentation standards
• Bachelor’s degree in Business, Hospitality, or related field is beneficial
• Experience in the food and beverage industry is a plus