Assistant Manager/Deputy Manager, Hospital Relations Manager

Role & responsibilities

Key Responsibilities:

1. Hospital Visit Management:

• Conduct regular visits to hospital partners to review and address pricing structures, contract terms, and service quality.
• Analyze and assess hospital billing and pricing strategies to ensure alignment with organizational objectives.

2. Claims Negotiation:

• Lead negotiations with hospital partners regarding claims and reimbursement issues to ensure favorable outcomes for the organization.
• Work closely with the internal claims team to resolve discrepancies and expedite claim resolutions.

4. Pending Issues and Concerns:

• Identify, track, and resolve pending issues and concerns related to hospital partnerships, including billing disputes, service quality, and contractual obligations.
• Act as a liaison between the hospital and internal teams to address and mitigate concerns promptly.

5. Coordination with Internal Stakeholders:

• Collaborate with internal departments to ensure alignment on hospital-related activities and strategies.
• Facilitate effective communication and coordination between internal teams to address issues and implement solutions.

6. Documentation and Reporting:

• Prepare and maintain comprehensive documentation of hospital visits, pricing agreements, claims negotiations, and issue resolutions.
• Document and update sales meetings, including key takeaways, action items, and progress reports.

7. Sales Meeting Coordination:

• Organize and lead sales meetings to discuss hospital partnerships.
• Provide regular updates and reports to sales teams and management on hospital-related activities and performance.

Qualifications:

• Bachelors degree in Business Administration, Healthcare Management, Doctor
• Minimum of 3 years of experience in hospital relations, healthcare finance, or a similar role.
• Strong negotiation skills with a proven track record of successful claims resolution.
• Excellent communication and interpersonal skills to effectively interact with hospital partners and internal teams.
• Proficiency in documentation management.
• Ability to handle complex issues and provide strategic solutions in a fast-paced environment.

Preferred Skills:

• Experience with hospital billing systems and healthcare reimbursement processes.
• Knowledge of insurance industry regulations and compliance requirements.

Working Conditions:

• Occasional travel to hospital sites for visits and meetings.