Assistant Manager - Process Training

Job Description

Reporting Assistant Manager- Training will report to the Training Leader / Group Manager of the Account(s) Primary Duties Responsibilities Develop and lead a team of highly competent Trainers, delivering the best of training experience to the Account(s). Drive Training efficiency and effectiveness for the Account, through the Training Metrics. Plan, execute and monitor all training development interventions to enhance team and operational excellence. Drive training related change management and compliance programs for the Account. Drive content management and instructional design with the latest technology and practices to stay ahead of the competition. Drive ROI for the learning investment in people and value delivered to business. Be the ambassador for latest innovative practices and technology and implement the best practices for the Account(s). Lead and develop a high-performing team supporting the Account. Desired Experience and Skills Graduate / Post Graduate Overall work experience of minimum 6 yrs. with minimum 4 yrs. experience in Training Preferred experience in digitalization of training delivery Knowledge experience of Lean, Six Sigma and Agile methodology Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset and adapts to WNS Values Ability to work through unstructured problems, shifting priorities, multiple demands, ambiguity and rapid changes Qualifications Qualification: Commerce Graduate Experience: 3+ years into Lead Role