Assistant Manager Process Trainer

Job Title: AM – Process Training

Level/ Salary Range: M2 Training

Reporting to: Manager/SM

Location: Bangalore

Working Hours/ Days: 9 Hours / 5 Days a Week

Shift: 6:30 pm – 2 AM

Role and Responsibilities

- Training new employees in areas including communication, presentation, delivery and internal systems

- Assist in the delivery of ongoing training programs

- Auditing, provide coaching feedback to teamalong with a weekly reporting.

- Reviewing performances and preparing participantsscore sheets

- Arrange forfollow-up training, orreport back following training sessions

- Provide timely constructive feedback and counselling

- Experience of conducting TNI, TNAand TNE-Customized Learning Design

- Proficient in the knowledge of Coaching, Delivery of Soft Skills and Train the Trainer

- Able to build rapport and create a safe zone for the audience

- Able to create and steer the program towards intended objectives and provide feedback to the audience

Qualifications and Education Requirements

- Bachelor Degree is must. Any Specification

- Certifications in training and instructional design will be preferred

- Certification in TEFL, IELTS training experience is preferred

- Work Experience 8+ YEARS OVERALL EXPERIENCE WITH MIN 5+ years’ experience preferably from BPO /ITES industry

- should have good exposure on Training need identification, Training need analysis and Training need evaluation

- should be sound on basic English language training

- should have sound exposure on TNA , TNE , TNI

Interested candidates DM or call to 9087726632 or mail vinodhini.starsecutech@gmail.com

Job Types: Full-time, Permanent

Pay: ₹900,000.00 - ₹996,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Evening shift
• Monday to Friday
• Night shift
• Rotational shift
• UK shift
• US shift

Supplemental Pay:

• Joining bonus
• Performance bonus
• Shift allowance
• Yearly bonus

Experience:

• BPO: 5 years (Required)
• AM Process Trainer: 2 years (Required)

Location:

• Bengaluru, Karnataka (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Speak with the employer
+91 9087726632Application Deadline: 27/07/2025Expected Start Date: 07/07/2025