Assistant Manager Outlet

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Assistant Manager at our outlet in Visakhapatnam, India, your role is crucial in ensuring the smooth functioning of our retail operations. You will work closely with the Store Manager to lead the team, drive sales, and provide exceptional customer service. Key Responsibilities: - Assist the Store Manager in overseeing daily operations to ensure the outlet runs smoothly - Lead and motivate a team of sales associates to achieve sales targets and maintain high customer satisfaction - Manage inventory by handling stock replenishment, organization, and loss prevention - Operate and maintain Point of Sale (POS) systems for accurate transactions and reporting - Handle customer inquiries, resolve complaints, and deliver exceptional customer service - Implement and maintain visual merchandising standards to enhance the shopping experience - Assist in creating and managing budgets, financial reports, and sales forecasts - Ensure compliance with company policies, procedures, and safety regulations - Train and develop team members to enhance their skills and performance - Step in for the Store Manager when necessary, assuming full responsibility for store operations Qualifications: - 2-3 years of experience in retail or hospitality management, preferably in a supervisory role - Proven track record of leading teams and driving sales performance - Strong customer service skills with the ability to handle difficult situations professionally - Proficiency in inventory management and loss prevention techniques - Experience with Point of Sale (POS) systems and cash handling procedures - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Strong analytical and problem-solving skills - Proficiency in Microsoft Office suite, particularly Excel for budgeting and reporting - Bachelor's degree in Business Administration, Retail Management, or related field preferred - Flexibility to work weekends, holidays, and extended hours as needed - Physical ability to stand for long periods and lift up to 25 pounds,

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