Assistant Manager - IT

Acko

6 - 8 years

8 - 10 Lacs

Bengaluru

Posted:14 hours ago| Platform:

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Skills Required

WAN Information security LAN Network security Windows cisco Information technology MPLS Monitoring Firewall

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Lead deployment, configuration, and ongoing management of LAN/WAN , WLAN , and security infrastructure across locations
Manage and fine-tune Sophos Firewall configurations (IPSec VPNs, policies, SD-WAN, threat protection)
Oversee and maintain Cisco Meraki access points and switches , ensuring high-performance, secure connectivity
Troubleshoot complex network and voice-related issues, including SIP , MPLS , and P2P links
Manage network firmware upgrades, patching, and performance tuning
Collaborate with ISPs and OEM vendors for escalations and resolutions
Maintain detailed network documentation (diagrams, configs, SOPs, change logs)
Use tools like PRTG , SolarWinds , or open-source alternatives for proactive monitoring
Implement and align with ITIL-based processes (Change, Incident, and Problem Management)
Provide L2/L3 escalation support and mentor junior network engineers
Support capacity planning , security audits, and network architecture reviews
Ensure compliance with internal information security and data protection policies

Required Skills & Qualifications:

Bachelors degree in Computer Science , Information Technology , or a related field
6 8 years of hands-on experience in enterprise networking
Strong knowledge of network security , including firewalls , VPNs , IDS/IPS , and NAC
Expertise with Sophos and Cisco WLAN Suite
Experience with multicast traffic management and SDN (Software-Defined Networking)
Proficiency in managing IT operations and support infrastructure
Familiarity with Windows and Mac OS environments in a networked setup
Experience using ManageEngine or similar ITSM tools

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