Job description 2-5 years of UAE experience(Preferrable). Should know Arabic typing. Experience with UAE Labour and Immigration portals (such as Tasheel, GDRFA, Echannel, Medical and Emirates ID) will be preferred. Able to prepare and submit daily task reports and transactions. Experience with UAE labour and Immigration law. Expertise in both Mainland and Freezone. Job Type: Full-time Pay: From 25,000.00 per month
Job description The IT & Network Assistant will play a crucial role in ensuring the smooth operation of our organization's IT infrastructure and network systems. This position involves providing technical support, troubleshooting issues, and assisting with network maintenance. The ideal candidate will have a strong interest in technology, a problem-solving mindset, and a passion for delivering excellent customer service. (5-8 years of experience ) Key Responsibilities: 1. Technical Support: Provide first-level technical support to end-users for hardware and software issues. Respond to phone calls, and emails promptly and professionally. Troubleshoot and resolve IT-related problems, escalating complex issues to senior IT staff when necessary. 2. Network Maintenance: Assist in the installation, configuration, and maintenance of network equipment and infrastructure. Monitor network performance, identify and resolve connectivity issues, and ensure network security. Assist in the setup and maintenance of VPNs, firewalls, and other network security measures. 3. Hardware and Software Management: Assist in the setup, deployment, and maintenance of computers, laptops, printers, and other IT equipment. Install and configure software applications and updates. Maintain an accurate inventory of IT assets and licenses. 4. Documentation and Training: Create and update IT documentation, including user guides and troubleshooting procedures. Provide basic IT training to end-users as needed. 5. Collaboration: Collaborate with the IT team to implement IT projects and initiatives. Assist in the evaluation and testing of new technologies and solutions. Vendor Management Job Type: Full-time Pay: Up to 70,000.00 - 80,000.00 per month Experience: Total work: 5 year (Preferred)
Job Description: Seeking candidates with 12 years of experience in handling onboarding process for UAE,visa and immigration procedures. Experience in UAE Mainland Labor and Immigration process knowledge with portal management. Able to prepare and submit daily task reports and transactions. Job Type:Full Time Work Location: Cochin Job Type: Full-time Pay: From 30,000.00 per month
Job description Global Visa Consultant: Role and Responsibilities Experience in handling Inbound and Outbound calls globally with good telephonic handling etiquette skills. Experienced Sales Candidates with a flair for Sales, required for the travel team. In-depth knowledge of travel destinations, Global Visa, and Inbound and Outbound Holiday packages (USA, Canada, UK, Schengen, and other countries that require the visa). Excellent Customer service and Communication skills (Both Written and Verbal). Help customers/corporates plan perfectly organized trips online, over the telephone, or by email. Issue flight tickets, hotel reservations, and other travel services and experience working with Amadeus /Sabre GDS Keep up to date with travel trends, restrictions rules, and regulations in the region. Handling customer complaints and resolving any issues that arise. Ensure that all of the information provided by the client is accurate and correct, preparing and checking all documents for the visa submission process Requirements: At least 2 years of experience as a Travel / Visa Consultant High school diploma or bachelor's degree in any stream (in tourism may be preferred), travel, or hospitality. The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous). Good communication, customer service, and interpersonal skills. Strong computer skills. Benefits: Attractive commission structure. Work Location: In person Job Type: Full-time Pay: From 45,000.00 per month Schedule: Day shift Work Location: In Person
Company: BVS Global Job description Job Title: Video Editor Intern Location: Navi Mumbai, India Role Overview: We are looking for a creative and detail-oriented Graphics Designer & Visualizer to join our marketing team. The ideal candidate will have a strong design aesthetic, expertise in visual storytelling, and the ability to create compelling graphics for digital media. You will play a key role in enhancing our brands visual identity across multiple platforms. Key Responsibilities: Graphic Design & Branding: Develop visually engaging creatives for social media, websites, presentations, brochures, advertisements, and email campaigns. Visualization & Concept Development: Translate marketing briefs into creative visual concepts and engaging designs. Social Media & Digital Assets: Design social media posts, banners, GIFs, and infographics tailored for different platforms (LinkedIn, Facebook, Instagram). Video & Motion Graphics: Create short animations, video edits, and reels to enhance engagement. UI/UX Design Support: Assist in designing website pages, landing pages, and email templates with a focus on user experience. Collaboration & Execution: Work closely with teams, and external agencies to maintain brand consistency. Trend Research: Stay updated with the latest design trends, tools, and technologies to bring fresh ideas to the table. Requirements: Software Proficiency: Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro), Canva, Figma, or similar tools. Creativity & Aesthetic Sense: Strong understanding of design principles, typography, color theory, and visual hierarchy. Motion Graphics & Video Editing: Experience in animation and basic video editing is a plus. Attention to Detail: Ability to deliver high-quality visuals with accuracy and creativity. Portfolio: A strong portfolio showcasing a range of digital and print designs. If you are a passionate designer with a keen eye for aesthetics and a knack for storytelling through visuals, wed love to hear from you!
Job Description- Corporate Operation Executive (UAE & KSA) Job Title: Corporate Operation Executive Job Location: Navi Mumbai Position Overview : The corporate operation executive plays a vital role in managing operations for senior management and corporate travellers with document attestations, work visa permits and coordination with embassies and consulates. Key Responsibilities: Facilitate the attestation and submission of documents for visa applications to be used in UAE and KSA on behalf of corporate clients. Assisting the clients in making work visa arrangements available. Supporting the senior management of corporates on their queries regarding to various services. Strong coordination with clients, vendors and senior management of corporates for complete lifecycle management. Overseeing meetings and showcasing presentations as requested by the various departments of the different corporate firms. Excellent at relationship building with senior management and addressing to all queries in a prompt manner. Liaise with embassies and consulates to obtain information on visa requirements, processing times and submission procedures. Maintain accurate records of supporting documents and correspondences with diplomatic missions and respective government bodies. Ensure compliance with data protection regulations and corporate travel policies. Qualifications & Skills: Bachelors degree in Business administration, Management or a related field (Preferred). 1+years of proven experience in customer service roles within the Bpo, Travel and tourism or consumer services Industry. Excellent Communication, Negotiation, Interpersonal, Email correspondence and Presentation skills. Proficiency in using CRM systems, document management tools and Microsoft Office Suite for record keeping and correspondence. Why Join Us? Competitive salary. Exposure to International clients and services. Opportunities for career growth and development.
Role & responsibilities Experience in handling Inbound and Outbound calls globally with good telephonic handling etiquette skills. Experienced Sales Candidates with a flair for Sales, required for the travel team. In-depth knowledge of travel destinations, Global Visa, and Inbound and Outbound Holiday packages (USA, Canada, UK, Schengen, and other countries that require the visa). Excellent Customer service and Communication skills (Both Written and Verbal). Help customers/corporates plan perfectly organized trips online, over the telephone, or by email. Issue flight tickets, hotel reservations, and other travel services and experience working with Amadeus /Sabre GDS Keep up to date with travel trends, restrictions rules, and regulations in the region. Handling customer complaints and resolving any issues that arise. Ensure that all of the information provided by the client is accurate and correct, preparing and checking all documents for the visa submission process Requirements: At least 2 years of experience as a Travel / Visa Consultant/sales High school diploma or bachelor's degree in any stream (in tourism may be preferred), travel, or hospitality. The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous). Good communication, customer service, and interpersonal skills. Strong computer skills.
Role & responsibilities Job Summary: BVS Global is seeking a proactive and detail-oriented Assistant Team Manager to support the efficient operations of the Visa Department . The ideal candidate will assist in supervising the team, ensuring timely and accurate processing of visa applications, and maintaining compliance with international visa requirements. This role requires strong leadership, organizational skills, and a customer-focused mindset. Key Responsibilities: Support the Team Lead in day-to-day operations and coordination of the visa services team. Supervise, train, and guide team members in handling visa applications and client interactions. Ensure all visa applications are processed in compliance with the specific embassy, consulate, or immigration regulations. Monitor application turnaround times and implement process improvements to meet SLAs. Handle escalated client queries and resolve service issues with a solution-oriented approach. Liaise with consulates, embassies, and other stakeholders to stay updated on changing visa requirements. Maintain accurate records, reports, and documentation of visa processing activities. Assist in team performance evaluations and feedback sessions. Support in planning team rosters and workload allocation to ensure optimal efficiency. Qualifications and Requirements: Bachelors degree in Business Administration, International Relations, or related field. 5+ years of experience in visa processing, immigration services, or a related field. Prior leadership or supervisory experience is preferred. Strong understanding of international visa regulations and procedures. Excellent communication, interpersonal, and organizational skills. Ability to work under pressure and manage multiple priorities effectively. Proficient in Microsoft Office and CRM systems.
Job description: BVS Global is #hiring interns! Position: Business Development - Intern Location: Navi Mumbai Duration: 6 Months (Opportunity for Permanent Position based on Performance) Work from Office 5 days a week What You Will Do: Connect with potential clients for market research. Support social media and marketing initiatives by creating compelling content. Collaborate on the sales cycle and contribute to the sales funnel. Collaborate with creatives to deliver high-quality content on time. What We Are Looking For: Has excellent communication skills (verbal and written). Is passionate about content creation, sales, and marketing. Is comfortable with client interactions. Is eager to learn and grow in a fast-paced environment. Is self-motivated, creative, and a problem solver. What’s in it for You: Exposure to Middle East and GCC markets. Hands-on experience in B2B and B2C services. Mentorship from industry leaders. Certificate of completion and potential permanent role.
Job Description- Manager - Operations Job Title: Manager - Operations Job Location: Navi Mumbai Position Overview : We are seeking a dynamic and experienced Operations Manager; The Operations Manager will oversee daily operations; will be responsible for ensuring smooth and efficient business operations and implementing best practices. The ideal candidate will possess strong leadership qualities, a strategic mindset, and a proven track record in enhancing operational efficiency and effectiveness. Key Responsibilities: Lead, mentor and motivate a team of Sales associates providing guidance, direction and support to achieve individual and team goals. Foster a positive team environment promoting collaboration, communication and accountability among team members to maximize productivity and performance. Set clear sales targets, delivery of exceptional customer service and personalized experience to clients, create key responsible areas (KRAs) and key performance indicators (KPIs) for the team aligning objectives with company goals and priorities. Monitor team performance against sales targets, (KPI’s) track progress and implement strategies to address performance gaps and drive sales growth. Coach team members on effective customer engagement techniques, problem-solving skills and relationship-building strategies to enhance customer satisfaction and retention. Analyse market trends, competitor activities and customer feedback to identify sales opportunities, market segments and product enhancements to support business growth. Conduct regular performance evaluations, one-one coaching sessions and team meetings. Identify training needs, skill gaps and performance improvement opportunities, developing action plans to address improvement areas. Ensure adherence to sales processes, service standards and operational procedures maintaining compliance with regulatory requirements and industry best practices. Collaborate with cross-functional team, including operations, training, quality, recruitment, marketing and finance to streamline processes, resolve issues and optimize efficiency in sales and sales delivery. Qualifications & Skills: Bachelor’s degree in Business administration, Management or a related field. 10+ years of proven experience in sales, customer service and team leadership roles within the BPO, Travel and tourism or consumer services Industry. Excellent leadership, communication and interpersonal skills with the ability to inspire, motivate and empower team members to achieve excellence. Result-oriented mindset with a track record of achieving sales targets, driving revenue growth and maximizing customer satisfaction. Proficiency in using CRM systems, sales analytical tools and Microsoft Office Suite for performance monitoring, data reporting, and analysis. Adaptability, resilience and a customer-centric approach to problem-solving and decision making in a fast-paced and dynamic environment. Why Join Us? Competitive salary. Exposure to International clients and services. Opportunities for career growth and development. About BVS Global We are the market pioneers in the verification, attestation, visa, Immigration and BPO segments. We provide exemplary services for our customers as we are completely attuned to the industry’s needs. We boast a strong, unrivalled presence in more than 100 countries, making the whole process even smoother.
Role & responsibilities Responsible for managing the end-to-end recruitment process for positions across GCC countries, ensuring the sourcing and hiring of top talent in alignment with organizational goals and regional compliance requirements. The role involves partnering with business leaders, understanding manpower needs, and driving effective recruitment strategies tailored to the GCC market. Work closely with managers to gain a comprehensive understanding of thecompanys hiring needs for every role, and to meet competitive hiring goals and expectations. 4–8 years of experience in end-to-end recruitment, preferably within the GCC region. Remain active with job boards, social networks, and platforms for finding quality candidates, and create and post job descriptions and announcements. Ability to work independently and manage multiple priorities. Responsible for managing day to day operations of the HR dept. Responsible for maintaining all the internal trackers and data system. End to end management of HRIS. Actively contribute to ad hoc HR projects, gain an understanding of UAE employee policies Act as main point of contact for all business group employees & respond to human resources related inquiries. Manage & moderate statutory filing in compliance with State law. Own the communication and engagement channels and responsible for flow of deliverables for these functions. Monitor employee morale and company culture and design initiatives to enhance it. Collaborate with the human resources team in implementing effective HR strategies. Collaborate with cross functional teams on regular & continuous basis. Maintain employee personnel records. Conduct exit interviews and recommend corrective action if necessary. Requirements Master's degree in Human Resource Management or related areas. 4+ years of experience as an HR Recruiter or in a similar role. Job Type: Full-time Work Location: In person
Role & responsibilities Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat regarding the attestation process, requirements, timelines, and pricing. Attestation Process Guidance: Assist customers in understanding the steps involved in the document attestation process for various countries and guide them through document submission and collection. Documentation Support: Verify and validate required documents, ensuring that they meet the necessary criteria for successful attestation. Customer Support: Resolve any customer issues or concerns related to the attestation process, including delays, rejections, and follow-ups. Database Management: Maintain accurate records of customer interactions, document status, and requests using the companys CRM system. Collaboration: Work closely with the operations and legal teams to ensure that all attestation requests are processed efficiently and in compliance with relevant legal requirements. Process Improvement: Provide feedback on process inefficiencies or customer pain points to help improve the overall customer experience. Status Updates: Proactively keep customers informed about the status of their attestation requests and provide updates on any delays or issues that may arise. Requirements: Experience: Minimum 1-2 years of experience in customer service or customer support, ideally in the attestation or legal services industry. Communication Skills: Excellent verbal and written communication skills. Ability to explain complex processes clearly and in simple terms. Attention to Detail: Strong attention to detail to ensure all documentation is accurate and in compliance with the required standards. Customer-Centric: An approachable, and professional attitude with a focus on delivering exceptional customer service. Problem-Solving: Strong analytical and problem-solving skills to address customer concerns and offer solutions effectively. Job Type: Full-time Benefits: Health insurance Work Location: In person
Job Description- Corporate Operation Executive (UAE & KSA) Job Title: Corporate Operation Executive Job Location: Kochi,Kerala Position Overview : The corporate operation executive plays a vital role in managing operations for senior management and corporate travellers with document attestations, work visa permits and coordination with embassies and consulates. Key Responsibilities: Facilitate the attestation and submission of documents for visa applications to be used in UAE and KSA on behalf of corporate clients. Assisting the clients in making work visa arrangements available. Supporting the senior management of corporates on their queries regarding to various services. Strong coordination with clients, vendors and senior management of corporates for complete lifecycle management. Overseeing meetings and showcasing presentations as requested by the various departments of the different corporate firms. Excellent at relationship building with senior management and addressing to all queries in a prompt manner. Liaise with embassies and consulates to obtain information on visa requirements, processing times and submission procedures. Maintain accurate records of supporting documents and correspondences with diplomatic missions and respective government bodies. Ensure compliance with data protection regulations and corporate travel policies. Qualifications & Skills: Bachelors degree in Business administration, Management or a related field (Preferred). 1+years of proven experience in customer service roles within the Bpo, Travel and tourism or consumer services Industry. Excellent Communication, Negotiation, Interpersonal, Email correspondence and Presentation skills. Proficiency in using CRM systems, document management tools and Microsoft Office Suite for record keeping and correspondence. Why Join Us? Competitive salary. Exposure to International clients and services. Opportunities for career growth and development. About BVS Global We are the market pioneers in the verification, attestation, visa, Immigration and BPO segments. We provide exemplary services for our customers as we are completely attuned to the industrys needs. We boast a strong, unrivalled presence in more than 100 countries, making the whole process even smoother.
Role & responsibilities : Responsible for securing new customers and maintaining/developing existing accounts. Meet and exceed the target set in terms of contributing and generating Gross Profit Negotiate with the accounts as per price guidelines given Assimilate market information and take part in the overall business development through weekly/monthly sales meetings Initiate dialogue with key decision-makers (middle-level managers) on products and draft a trade development strategy (both short and long-term). The successful candidate will be responsible for delivering all phases of project and engagement management for multiple clients in a wide variety of industries Responsible for crafting and managing all aspects of Request for Proposal (RFP), Request for Quotation (RFQ), and Request for Information (RFI) documents. Ensure and manage the RFP process and comply with organizational standards, legal requirements, and industry best practices. Utilize Salesforce tools to ensure a standardized process throughout all stages of a sale Responsibilities include planning, directing, and completing business consulting projects Adhere to the highest degree of professional standards and strict client confidentiality. Preferred candidate profile : Minimum 5-7 years of hands-on experience as a Sales Specialist or having experience in a similar role, preferably someone who has worked with the MENA / GCC Regions Arabic speakers are an added advantage (Not Mandatory) Excellent communication and interpersonal skills with a confident and calm ademeanor. Must be able to handle stress Good understanding of GCC and/or MENA Market environment Goal-oriented and disciplined mindset with a track record of meeting or exceeding targets Good command over sales CRM software Location: Turbhe, Navi Mumbai
Job Summary: The Learning and Development Specialist will be responsible for designing, implementing and evaluating training programs that enhance employee skills, knowledge and performance. This role involves collaborating with various departments to identify training needs, developing effective training materials and fostering a culture of continuous learning within the organization. Responsibilities: Conduct assessments to identify training needs and gaps across the organization, collaborating with department heads and managers. Create and develop engaging process and soft skills training programs, training materials, and curricula, utilizing various instructional design methodologies and technologies. Train new hires and existing employees on SOPs, workflows and best practices. Deliver training sessions through various formats, including in-person workshops, online courses, and webinars, ensuring a positive and impactful learning experience. Assess the effectiveness of training programs through feedback, surveys and performance metrics. Maintain accurate records of quality assessments, feedback sessions and executives performance. Manage the organizations LMS, including uploading course content, tracking employee progress, and generating reports. Stay updated with industry trends and best practices in learning and development, incorporating new methodologies and technologies into training programs. Work closely with cross-functional teams to ensure alignment between training initiatives and organizational goals. Review and evaluate recorded calls, emails, and chats to assess adherence to quality standards and compliance with policies and procedures. Utilize established quality evaluation criteria to score customer interactions and provide detailed feedback to agents. Conduct one-on-one coaching sessions with executives to discuss performance metrics and areas for improvement. Ensure all training programs comply with organizational policies and relevant regulations; prepare reports for management on training outcomes and recommendations. Requirements Minimum of 5 years of experience in learning and development, instructional design or related roles. Bachelors degree in Human Resources, Education, Psychology, or a related field. A Master’s degree or relevant certifications (e.g., CPLP, ATD) is a plus. Excellent communication, problem-solving abilities, good in customer service and interpersonal skills Strong computer skills in handling multiple CRM. Qualifications: Bachelor’s degree in Human Resources, Education, Psychology, or a related field. Master’s degree or relevant certifications (e.g., CPLP, ATD) is a plus. Job Type: Full-time, Permanent Benefits: Health insurance Provident Fund Experience: Training & development: 5 years (Required) International process: 5 years (Required) BPO: 5 years (Required) Language : Excellent English (Required) Location : Navi Mumbai, Maharashtra (Required) Work Location: In person
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