Assistant Manager (Global Visa)

5 - 10 years

0 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Job Summary:

Assistant Team Manager

Key Responsibilities:

  • Support the Team Lead in day-to-day operations and coordination of the visa services team.
  • Supervise, train, and guide team members in handling visa applications and client interactions.
  • Ensure all visa applications are processed in compliance with the specific embassy, consulate, or immigration regulations.
  • Monitor application turnaround times and implement process improvements to meet SLAs.
  • Handle escalated client queries and resolve service issues with a solution-oriented approach.
  • Liaise with consulates, embassies, and other stakeholders to stay updated on changing visa requirements.
  • Maintain accurate records, reports, and documentation of visa processing activities.
  • Assist in team performance evaluations and feedback sessions.
  • Support in planning team rosters and workload allocation to ensure optimal efficiency.

Qualifications and Requirements:

  • Bachelors degree in Business Administration, International Relations, or related field.
  • 5+ years of experience in visa processing, immigration services, or a related field.
  • Prior leadership or supervisory experience is preferred.
  • Strong understanding of international visa regulations and procedures.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work under pressure and manage multiple priorities effectively.
  • Proficient in Microsoft Office and CRM systems.

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BVS CORPORATE SERVICES PRIVATE LIMITED logo
BVS CORPORATE SERVICES PRIVATE LIMITED

Corporate Services

Mumbai

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