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Assistant Manager - Debt Management Services - The Wheels

Assistant Manager - Debt Management Services - The Wheels

Bajaj Finance

1 - 2 years

3 - 7 Lacs

mumbai dombivli

Posted:11 hours ago| Platform:

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Skills Required

finance legal risk business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - The Wheels
Job Purpose
Achieving targets in various assigned parameters. Oversee Car Finance business while maintaining compliance. Handle partners and agencies. Duties and Responsibilities

Achieve collections targets by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR).

Develop and implement strategies to improve collection rates.

Track cases on a case-to-case basis.

Ensure resolution as per AOP within agreed timelines.

Portfolio management.

Develop debt collection strategy.

Achieve targets.

Ensure regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Proven experience in achieving collections targets through customer and agency visits.

Ability to monitor performance and provide regular updates.

Knowledge of legal compliance in repossession processes.

Experience in maintaining accurate records of customer interactions and transactions.

Ability to prepare and deliver regular collection activity reports.

Strong problem-solving skills in handling escalations.

Experience in DRR (Daily Risk Report) management.

Proven ability to develop and implement collection strategies.

Case tracking and resolution management within agreed timelines.

Portfolio management expertise.

Strategic thinking in debt collection.

Target-driven approach.

Understanding of regulatory compliance requirements.

Experience in reporting and analysis.

Risk management capabilities.

Team leadership experience.

Vendor management skills.

Strong coordination skills with internal and external stakeholders.

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