Assistant Manager Business Development / Relations

As an Assistant Manager in Business Development and Client Relations, you will play a crucial role in identifying business opportunities, nurturing client relationships, and ensuring exceptional customer engagement to drive growth. Your proactive and relationship-driven approach, along with strong communication skills and a deep understanding of business development processes, will be instrumental in achieving success in this role. Your responsibilities will include identifying and approaching potential clients to generate new business leads, developing strategies to achieve sales targets, and expanding the customer base. You will be tasked with preparing and delivering business proposals, presentations, and pitches to prospective clients, while also tracking industry trends, competitor activities, and market developments to identify new opportunities. In terms of client relationship management, you will be responsible for maintaining strong, long-term relationships with existing clients to ensure repeat business. Serving as the primary point of contact for key accounts, you will address queries and concerns promptly, and coordinate with internal teams to ensure smooth service delivery and client satisfaction. Gathering client feedback and working on service improvement initiatives will also be part of your role. On the operational side, you will be required to maintain accurate records of business activities, sales pipeline, and client interactions. Additionally, you will prepare periodic reports on business development activities and relationship management efforts, and support in contract negotiations and deal closure. To excel in this role, you should hold a Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred) and possess 2-3 years of experience in Business Development, Sales, or Client Relations. Strong networking, presentation, and negotiation skills, proficiency in MS Office and CRM tools, and the ability to work under pressure and meet deadlines are essential. Excellent verbal and written communication skills will also be critical for success. Key competencies required for this role include relationship building and stakeholder management, strategic thinking and problem-solving, target orientation and a results-driven approach, adaptability and resilience, as well as a high level of professionalism. This is a full-time position based in Kolkata, West Bengal, with in-person work location requirements. Benefits include health insurance and Provident Fund.,