Job
Description
Genpact is a global professional services and solutions firm that is driven by curiosity, agility, and the desire to create lasting value for clients. With a workforce of over 125,000 employees across 30+ countries, we serve leading enterprises worldwide, leveraging our deep industry knowledge, digital operations services, and expertise in data, technology, and AI to deliver outcomes that shape the future. We are currently seeking applications for the role of Assistant Manager, Social Media Listening, who will be responsible for monitoring online conversations, analyzing social media trends, and developing insights to inform marketing and business strategies. The ideal candidate should have a keen eye for detail and a good number of years of experience in social listening. Responsibilities include tracking and analyzing conversations on social media platforms, evaluating sentiment behind brand mentions, collecting data from various online sources, conducting competitor analysis, generating reports with key findings, identifying potential PR crises, collaborating with cross-functional teams, and staying updated on industry trends and social media platform updates. Qualifications we seek in you include a minimum of B.E & MBA, MBA, BCA, MCA, BSc/MSc degrees, good knowledge of Banking & Finance, expertise in Office tools like Excel, PowerPoint, and Word, strong analytical skills, experience with social media analytics tools, knowledge of Banking, Retail, and FMCG/CPG industries, excellent communication skills, ability to handle large datasets, flexibility to work on critical projects, and strong interpersonal and relationship-building skills. The primary location for this position is India-Bangalore, and it is a full-time role. The education level required is Bachelor's/Graduation/Equivalent. The job was posted on Jan 7, 2025, at 6:25:33 PM, and the unposting date is Feb 6, 2025, at 11:59:00 PM. The Master Skills List category for this job is Operations, and it falls under the Full Time job category.,
