Assistant Front Office Manager

• Roles & Responsibilities
• Supervise front desk staff and ensure exceptional service delivery.
• Monitor and improve front office operations for efficiency.
• Handle guest check-ins, check-outs, and reservations professionally.
• Resolve customer inquiries and complaints in a timely manner.
• Train and mentor front desk employees to enhance performance.
• Ensure compliance with hotel/office policies and safety regulations.
• Maintain accurate records of guest interactions, payments, and reports.
• Coordinate with housekeeping and maintenance for seamless operations.
• Implement strategies to enhance guest satisfaction and brand reputation.
• Manage schedules, task assignments, and performance evaluations for front desk staff.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person