Assistant Food & Beverage Manager

Position responsible for assigned food and beverage/culinary operations, overseeing guest and employee satisfaction, maintaining standards, and meeting or exceeding financial goals. You will create and nurture a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service. Providing excellent customer service to all employees, responding quickly and proactively to employee's concerns, and using coaching skills throughout the property will be key aspects of your role. Demonstrating self-confidence, energy, and enthusiasm while motivating and encouraging staff to solve guest and employee-related concerns are also essential responsibilities. You will be expected to provide exceptional customer service, respond quickly and proactively to guest's concerns, and understand the brand's service culture. Setting service expectations for all guests internally and externally, taking ownership of guest complaints/problems until resolved or addressed by the appropriate manager or employee, and following up to ensure complaints have been addressed to the guest's satisfaction will be part of your duties. Developing relationships with all guests to build repeated clientele both internally and externally is crucial for success in this position. Additionally, you will need to comply with all corporate accounting procedures and assist the General Manager as needed with the annual Quality audit. Marriott International is an equal opportunity employer that believes in hiring a diverse workforce and sustaining an inclusive, people-first culture without discrimination on any protected basis. Joining the Sheraton family means becoming a member of its global community that has been a place to gather and connect since 1937. As part of Sheraton Hotels & Resorts, you will have the opportunity to create a sense of belonging in over 400 communities worldwide, encouraging engaging experiences and thoughtful service for guests. If you are a team player excited to deliver a meaningful guest experience, we invite you to explore your next career opportunity with Sheraton and be part of our mission to be The World's Gathering Place.,