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Assistant Executive / Executive - Call Centre

Assistant Executive / Executive - Call Centre

Medanta

1 - 4 years

2 - 4 Lacs

Patna

Posted:1 week ago| Platform:

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Skills Required

Telecalling Inbound Calls Outbound Calling Call Center Operations Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Managing doctor appointments Handling customer complaints and follow-ups Handling calls both inbound and outbound Having knowledge of emergency codes to manage emergencies Tracking and making recommendations for enhancing customer experience in the Hospital Good communication skills both verbal and written Great interpersonal skills and team work ability Good analytical skills and quick thinking Dedication and passion to meet and exceed customer expectations both internal and external Upto one year of experience in healthcare \ service industry \ BPO Intrested candidates can share resume at megha.jyoti@medanta.org

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Medanta

www.medanta.org

Hospitals and Health Care

Gurgaon (National Capital Region - Delhi) Haryana

1001-5000 Employees

80 Jobs

Key People

Dr. Naresh Trehan

Chairman & Managing Director
Poonam Bahl

Director of Nursing
Deepak Pahwa

Chief Financial Officer
Dr. Arun Kumar

Chief Operating Officer

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Assistant Executive / Executive - Call Centre

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